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 Freeze with VS 2019 16.3.6
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lmdsp
New Member

France
3 Posts

Posted - Oct 23 2019 :  11:49:14 AM  Show Profile  Reply with Quote
Hi,

I'm getting regular freezes with VS whenever either 'Parse all files when opening a project' is selected or I manually open a .cpp files in VS in another solution.
Only solution is to kill VS and restart.
Definitely seems that Visual Assist is caught in some kind of infinite loop.
I hope this can be fixed ASAP as it is very annoying ;)




Thanks,
Lorcan


lmdsp

feline
Whole Tomato Software

United Kingdom
16212 Posts

Posted - Oct 23 2019 :  12:56:32 PM  Show Profile  Reply with Quote
Apologies, this should not be happening. Firstly, can you please go to:

VA Options -> System Info -> Copy Info

and paste the details (from the clipboard) into your reply. This will give us the basic information about your setup.

If you are not using the latest version of VA, 2341.2, can you please update to this version, since running the latest version will make it easier to try and find out what is going on here.

Can you please try and grab a mini dump of devenv.exe next time you get this problem, hopefully this will give us some idea of what is going wrong here. This page explains how to do so:

https://support.wholetomato.com/default.asp?W303

zen is the art of being at one with the two'ness
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lmdsp
New Member

France
3 Posts

Posted - Oct 23 2019 :  1:22:21 PM  Show Profile  Reply with Quote
Thanks for the quick reply.
Yes I'm using the latest VA build / Win10 1903
Here's the sys info:


License: Non-renewable Personal (********* / ********) Support ends 2020.06.05
VA_X.dll file version 10.9.2341.2 built 2019.08.05
DevEnv.exe version 16.3.29418.71 Community
msenv.dll version 16.0.29318.209
Comctl32.dll version 6.10.18362.418
Windows 10 10.0 1903 Build 18362.418 
8 processors (x86-64, WOW64)
Language info: 1252, 0x409

Platform: Project defined
Stable Includes:
C:\Program Files (x86)\Windows Kits\10\Include\10.0.18362.0\cppwinrt;
C:\Program Files (x86)\Windows Kits\10\Include\10.0.18362.0\winrt;
C:\Program Files (x86)\Windows Kits\10\Include\10.0.18362.0\shared;
C:\Program Files (x86)\Windows Kits\10\Include\10.0.18362.0\um;
C:\Program Files (x86)\Microsoft Visual Studio\2019\Community\VC\Auxiliary\VS\UnitTest\include;
C:\Program Files (x86)\Windows Kits\10\Include\10.0.18362.0\ucrt;
C:\Program Files (x86)\Microsoft Visual Studio\2019\Community\VC\Auxiliary\VS\include;
C:\Program Files (x86)\Microsoft Visual Studio\2019\Community\VC\Tools\MSVC\14.23.28105\atlmfc\include;
C:\Program Files (x86)\Microsoft Visual Studio\2019\Community\VC\Tools\MSVC\14.23.28105\include;
C:\Program Files (x86)\IntelSWTools\compilers_and_libraries\windows\ipp\include;
C:\Program Files\PostgreSQL\11\include;
C:\Program Files (x86)\PACEAntiPiracy\Eden\Fusion\Versions\5\include;
C:\Program Files (x86)\IntelSWTools\compilers_and_libraries\windows\mkl\include;
C:\Program Files (x86)\PACEAntiPiracy\Eden\Fusion\Versions\5\Inject\win32;

Other Includes:

Stable Source Directories:
C:\Program Files (x86)\Windows Kits\10\Source\10.0.18362.0\ucrt;
C:\Program Files (x86)\Microsoft Visual Studio\2019\Community\VC\Auxiliary\VS\src;
C:\Program Files (x86)\Microsoft Visual Studio\2019\Community\VC\Tools\MSVC\14.23.28105\crt\src;
C:\Program Files (x86)\Microsoft Visual Studio\2019\Community\VC\Tools\MSVC\14.23.28105\atlmfc\src\atl;
C:\Program Files (x86)\Microsoft Visual Studio\2019\Community\VC\Tools\MSVC\14.23.28105\atlmfc\src\mfcm;
C:\Program Files (x86)\Microsoft Visual Studio\2019\Community\VC\Tools\MSVC\14.23.28105\atlmfc\src\mfc;


I'll grab the minidump some time this week, I'm very busy with a project atm, thanks.

Best,
Lorcan

lmdsp
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feline
Whole Tomato Software

United Kingdom
16212 Posts

Posted - Oct 23 2019 :  1:34:43 PM  Show Profile  Reply with Quote
Thank you. A few other users are seeing similar problems, and for them turning Off the IDE setting:

Tools | Options | Environment | Tabs and Windows | Preview Tab | Allow new files to be opened in the preview tab

is stopping the hang or crash. Can you please try turning off this setting on your system? If it stops the problem this suggests you are seeing the same problem, and we are working on a fix for it.

zen is the art of being at one with the two'ness
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lmdsp
New Member

France
3 Posts

Posted - Oct 24 2019 :  08:34:42 AM  Show Profile  Reply with Quote
Thanks a lot, since disabling 'Allow new files to be opened in the preview tab' I haven't had another crash yet - fingers crossed ;)


lmdsp
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feline
Whole Tomato Software

United Kingdom
16212 Posts

Posted - Oct 25 2019 :  08:58:09 AM  Show Profile  Reply with Quote
Thank you for the update, this is very good news! We are actively working on this problem, and are aiming to have a fix in our next build.

zen is the art of being at one with the two'ness
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sean
Whole Tomato Software

USA
2737 Posts

Posted - Nov 07 2019 :  7:08:18 PM  Show Profile  Reply with Quote
case=141374 is fixed in build 2353
https://support.wholetomato.com/default.asp?W404#2353
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