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neeper
New Member

4 Posts

Posted - Feb 09 2009 :  07:58:58 AM  Show Profile  Reply with Quote
Hi guys,

I'm looking to deploy Visual Assist using a silent installation method. I have gotten the application to install silently with no problems, however I'm looking to also license the application silently.

Can you let me know if this is possible or what registry keys I need to put our license data into? I've found a reference to the license in HKCU/Software/Whole Tomato/Visual Assist X/ but the "key" value remains empty?

Thanks,
Craig

feline
Whole Tomato Software

United Kingdom
19024 Posts

Posted - Feb 09 2009 :  08:40:40 AM  Show Profile  Reply with Quote
I have sent you an email about this.

zen is the art of being at one with the two'ness
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neeper
New Member

4 Posts

Posted - Mar 12 2009 :  2:00:12 PM  Show Profile  Reply with Quote
*snip*

Removed in favour of a support request.

Edited by - neeper on Mar 16 2009 08:43:16 AM
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davidk
New Member

2 Posts

Posted - May 06 2009 :  12:20:05 AM  Show Profile  Reply with Quote
Hi,

I'm also trying to silently install. Any help available?

Thanks.
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feline
Whole Tomato Software

United Kingdom
19024 Posts

Posted - May 06 2009 :  2:20:07 PM  Show Profile  Reply with Quote
davidk I have sent you an email about this.

zen is the art of being at one with the two'ness
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davidk
New Member

2 Posts

Posted - May 06 2009 :  10:13:41 PM  Show Profile  Reply with Quote
Thanks,

That worked well. What about silent uninstalls?
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feline
Whole Tomato Software

United Kingdom
19024 Posts

Posted - May 07 2009 :  09:25:46 AM  Show Profile  Reply with Quote
I don't think there is a process for silent uninstalls. Is there any particular reason why you would want to uninstall VA silently?

You could try telling VA not to load via a registry key. Not quite the same thing, but it might do what you want:

http://docs.wholetomato.com?W306

zen is the art of being at one with the two'ness
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vtlucas
New Member

3 Posts

Posted - Mar 12 2010 :  6:03:01 PM  Show Profile  Reply with Quote
I need to make a silent installer as well. I will be making this for windows XP and windows Vista clients. Can you contact me as soon as possible please?
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kevinsikes
Tomato Guru

USA
271 Posts

Posted - Mar 13 2010 :  1:54:07 PM  Show Profile  Reply with Quote
vtlucas,

I have sent you an email about this.

Kevin Sikes
Infotainment Platform Design Engineer
Ford Motor Company
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pa99
New Member

Australia
3 Posts

Posted - May 19 2010 :  03:15:05 AM  Show Profile  Reply with Quote
Hi,

I'm also trying to silently install. Any help available?

Is there a reason why we can't just post the solution on this board to make it available to everyone?

Thanks.
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feline
Whole Tomato Software

United Kingdom
19024 Posts

Posted - May 19 2010 :  1:56:30 PM  Show Profile  Reply with Quote
pa99 I have just emailed you about this.

One reason for not posting the solution on the board is that a silent install of VA does not show the licence agreement. So you will never see and agree / disagree with the licence agreement when doing a silent install.

zen is the art of being at one with the two'ness
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vtlucas
New Member

3 Posts

Posted - May 19 2010 :  1:59:10 PM  Show Profile  Reply with Quote
I understand the concern.
However bear in mind that most major enterprise applications allow you to skip the license agreement, so there is precedent for allowing this. They must have figured out the legal way to make sure they are still protected, so perhaps a little inquiry is in order for your legal people.
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baker1975
New Member

5 Posts

Posted - Jul 09 2010 :  1:05:16 PM  Show Profile  Reply with Quote
Also looking for a way to do this. Any help would be greatly appreciated.

Thanks!
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accord
Whole Tomato Software

United Kingdom
3287 Posts

Posted - Jul 09 2010 :  1:18:36 PM  Show Profile  Reply with Quote
I have just emailed you about this.
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neeper
New Member

4 Posts

Posted - Jul 13 2010 :  11:07:55 AM  Show Profile  Reply with Quote
Hi guys,

Just downloaded the 1827 release for testing/deployment and found that the silent installation options are no longer working with the new combined installer?

Thanks,
Craig
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baker1975
New Member

5 Posts

Posted - Jul 13 2010 :  11:10:48 AM  Show Profile  Reply with Quote
Same result here. New build doesn't work with silent options.
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feline
Whole Tomato Software

United Kingdom
19024 Posts

Posted - Jul 13 2010 :  12:02:59 PM  Show Profile  Reply with Quote
Which IDE's do you have installed, and which OS are you using?

Does the installer actually run at all?

Silent install works for me, so I am not sure why you are seeing problems.

zen is the art of being at one with the two'ness
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baker1975
New Member

5 Posts

Posted - Jul 13 2010 :  12:17:55 PM  Show Profile  Reply with Quote
I've gotten it to work. You should add something to the automated installation page that references the fact you have to have an IDE already installed in order for the silent option to work. That was my issue.

Thanks.
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neeper
New Member

4 Posts

Posted - Jul 13 2010 :  12:38:52 PM  Show Profile  Reply with Quote
OS is Windows XP SP2 (and one case is SP3)
VAX version is 1827
IDE is Visual Studio 2008 Standard SP1

The command line being executed is...

.\\VisualAssist\\VA_X_Setup1827.exe

I already have the IDE installed in the three instances I've tested this already as this is an upgrade from 1823 for us rather than a fresh install if thats any help?

I've now tried a fresh install and its still not working correctly.

Just to clarify, its specifically the silent installation options that are failing to work, when I run the installer with the above options I get the standard installer dialog prompting me for the location I would like VAX installed to.

Sorry for the edits, been updating/testing on the fly.

Thanks,
Craig

Edited by - neeper on Jul 13 2010 12:44:01 PM
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feline
Whole Tomato Software

United Kingdom
19024 Posts

Posted - Jul 13 2010 :  5:03:01 PM  Show Profile  Reply with Quote
baker1975 you will have problems installing VA silently or manually if there is no installed IDE. The IDE needs to be installed first, so that VA can add its self to the IDE.

neeper I am emailing you about this.

zen is the art of being at one with the two'ness
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robe_glez
Starting Member

1 Posts

Posted - Jul 27 2010 :  5:01:30 PM  Show Profile  Reply with Quote
Ho to make a silent installation with a serial number?
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feline
Whole Tomato Software

United Kingdom
19024 Posts

Posted - Jul 28 2010 :  09:04:11 AM  Show Profile  Reply with Quote
robe_glez I have emailed you about this.

zen is the art of being at one with the two'ness
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jpstecroix
Starting Member

1 Posts

Posted - Sep 14 2010 :  3:17:14 PM  Show Profile  Reply with Quote
Hi, I want to silent install VA with the licence, can you send me a email ?
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feline
Whole Tomato Software

United Kingdom
19024 Posts

Posted - Sep 15 2010 :  11:25:50 AM  Show Profile  Reply with Quote
jpstecroix I have emailed you about this.

zen is the art of being at one with the two'ness
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piggy
New Member

United Kingdom
3 Posts

Posted - Oct 08 2010 :  10:16:38 AM  Show Profile  Reply with Quote
Hi, I'm upgrading to version 1830 and need to setup a silent install, please can you help?
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feline
Whole Tomato Software

United Kingdom
19024 Posts

Posted - Oct 08 2010 :  12:56:13 PM  Show Profile  Reply with Quote
piggy I have emailed you about this.

zen is the art of being at one with the two'ness
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pa99
New Member

Australia
3 Posts

Posted - Oct 10 2010 :  8:24:35 PM  Show Profile  Reply with Quote
Hi, we deploy the software using an unattended, automated installation tool, and for the install command we've been using a single user license, the same for each install. Although we buy separate licenses each time a new install is required, we don't want to go to the extra admin cost of updating the installation package for each deployment. It seems now, that this single user license that has been installed on multiple machines has become invalid. We have lots and lots of other single user licenses, but we don't want to have to put those codes into each and every machine as this would obviously be very time consuming. I can't find a way of automating the install of a new license, without first manually uninstalling.

Therefore, my question is, is there a way to do an unattended uninstallation? although, there was previously (where it was an MSI installation with /x and GUID. The installer now only seems to leave a uninstall.exe behind which doesn't appear to accept any silent switches at all..
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feline
Whole Tomato Software

United Kingdom
19024 Posts

Posted - Oct 12 2010 :  2:27:07 PM  Show Profile  Reply with Quote
pa99 I have emailed you about this.

Unfortunately there is no automated uninstall, and for VS2010 the IDE requires that you uninstall VA from inside the IDE, not from a separate uninstaller, further complicating matters. However you can change the license key on an installed version of VA, so hopefully this will help.

zen is the art of being at one with the two'ness
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harmst
Starting Member

1 Posts

Posted - Dec 08 2010 :  04:47:07 AM  Show Profile  Reply with Quote
Hi, I want to silent install VA with the licence, can you send me a email ?

Thank You
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feline
Whole Tomato Software

United Kingdom
19024 Posts

Posted - Dec 08 2010 :  4:02:41 PM  Show Profile  Reply with Quote
harmst I have emailed you about this.

zen is the art of being at one with the two'ness
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ice_berge_00
New Member

8 Posts

Posted - Apr 11 2011 :  10:33:02 AM  Show Profile  Reply with Quote
Hi,

We've been using the silent install previously with VS2005 to install and enter the license information automatically for our engineers especially to setup new PCs.

However with VS2010 this appears to no longer enter License Info automatically. The silent install does setup Visual Assist for VS2010 Pro but then the engineers have to manually enter our license info when they start VS2010.

Did these options change or are no longer supported with the universal installer? Great tool btw!
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