I downloaded VA_X_Setup2062 today but after installing it for VS 2011, 2012 and 2013, VAX does not show up in any of those programs.
I do see Visual Assist in Programs and Features available to uninstall, but the installation appears to have failed even though it claimed to succeed in the installer.
Is this a known issue or is there a workaround? I tried looking in the VS Add-In manager but there is nothing there either. No one else in my building (100+ engineers) has seen the issue I am seeing.
Can you please go to extension manager? (Tools -> Extensions and Updates...)
1. Can you find Visual Assist in the list?
2. Is Visual Assist enabled?
3. Are you running Visual Studio as an administrator?
4. If yes, is the below setting enabled? Tools -> Options... -> Environment -> Extensions and Updates -> Load per user extensions when running as administrator
6. Our installer uses the %TEMP% directory so it can fail if you don't have one.
7. If you still cannot install the extension, please go to your %TEMP% directory (e.g. type %TEMP% in the start menu and press enter) and you will find installation logs there with the name VSIXInstaller_*.log. It may contain useful information. You can send in the installation logs via http://www.wholetomato.com/support/contact.asp Please paste the URL of this topic to the "Your Request" field so we can match it up.
After enabling "Load per user extensions when running as administrator" I now see Visual Assist in the Extensions and Updates list but my only options are to Disable it or Uninstall it. VAX still doesn't actually show up in any of the drop down menus or tool bars and I do not have access to them.
I noticed the logs I sent in were in MY user folder even though I run VS as administrator. Going to try installing VAX as administrator as well, I sent in my installation logs as requested.
Thanks for the super quick turnaround and support on this!
Installation Does Not Work
Posted - Jun 08 2015 : 3:57:00 PM
