feline
Whole Tomato Software
    
United Kingdom
19137 Posts |
Posted - Mar 14 2015 : 3:57:03 PM
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Normally you will be running in trial mode, so I assume VA thinks that it has been installed for a while now, with an old key, and the trial has expired.
Can you please run regedit and look for the value:
HKEY_CURRENT_USER \\ Software \\ Whole Tomato \\ Visual Assist X \\ UserName = "..."
this should hold the first line of the license key installed on this machine, which will look something like:
[email protected] (1-user license) Support ends 2013.04.23
you can check which versions of VA your license covers by checking out the "requires software maintenance through" dates on the page:
http://www.wholetomato.com/support/history.asp
any version with a date before your support ends will work. This date will probably be 2014.07.28, giving you Visual Assist Build 2043, which requires software maintenance through 2014.07.10.
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