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 VS 2008 crashes with VAX
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gbozoki
Ketchup Master

USA
70 Posts

Posted - May 16 2013 :  12:14:48 AM  Show Profile  Reply with Quote
For about two weeks now I have somewhat regular crashes when I close VS 2008. I did install a new application but it's not running and it's not related to VS in any way.

Steps to reproduce:

1. Create a C# console application project.
2. Add some code to the Main() function.
3. Set a breakpoint on one of the code lines.
4. Start the project with F5 for debugging.
5. When the project breaks into the debugger, stop debugging (Shift+F5 I believe).
6. Close VS 2008.

At this point, VS 2008 crashes. If I disable VAX, the problem doesn't happen. It also doesn't happen if I simply open a project but don't run it.

Is there any other information that I can send? I didn't see a .dmp file under C:\\Windows\\Minidump or under the VAX folders under Users\\<my user>\\...

Event log entry:
Faulting application name: devenv.exe, version: 9.0.30729.1, time stamp: 0x488f2b50
Faulting module name: VaPkg.dll, version: 0.0.0.0, time stamp: 0x51761f19
Exception code: 0xc0000005
Fault offset: 0x0000c55b
Faulting process id: 0xb80
Faulting application start time: 0x01ce51f00ffa6c51
Faulting application path: C:\\Program Files (x86)\\Microsoft Visual Studio 9.0\\Common7\\IDE\\devenv.exe
Faulting module path: C:\\Program Files (x86)\\Visual Assist X\\VaPkg.dll
Report Id: 619b403e-bde3-11e2-a1a1-742f6881e074


Visual Assist info:
VA_X.dll file version 10.7.1936.0 built 2013.04.22
Licensed to:
VA X: ... (1-user license) Support ends 2013.06.18
DevEnv.exe version 9.0.30729.1 Enterprise
msenv.dll version 9.0.30729.1
Font: Courier New 13(Pixels)
Comctl32.dll version 6.10.7601.17514
Windows 7 6.1 Build 7601 Service Pack 1
8 processors (x86-64; WOW64)
Language info: 1252, 0x409

Platform: Win32
Stable Includes:
C:\\Program Files (x86)\\Microsoft Visual Studio 9.0\\VC\\include;
C:\\Program Files (x86)\\Microsoft Visual Studio 9.0\\VC\\atlmfc\\include;
C:\\Program Files\\Microsoft SDKs\\Windows\\v6.0A\\include;
C:\\Program Files\\Microsoft SDKs\\Windows\\v6.0A\\include;

Other Includes:

Stable Source Directories:
C:\\Program Files (x86)\\Microsoft Visual Studio 9.0\\VC\\atlmfc\\src\\mfc;
C:\\Program Files (x86)\\Microsoft Visual Studio 9.0\\VC\\atlmfc\\src\\mfcm;
C:\\Program Files (x86)\\Microsoft Visual Studio 9.0\\VC\\atlmfc\\src\\atl;
C:\\Program Files (x86)\\Microsoft Visual Studio 9.0\\VC\\crt\\src;

accord
Whole Tomato Software

United Kingdom
3277 Posts

Posted - May 16 2013 :  08:23:49 AM  Show Profile  Reply with Quote
I wasn't able to reproduce your problem using VA 1936 and VS2008.
Can you please save out a minidump file and send it in? The following guide will help how to do that:
http://docs.wholetomato.com?W303

You can send the minidump in using the following form:
http://www.wholetomato.com/support/contact.asp

Please paste the URL of this topic to the description field so we can match it up.
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gbozoki
Ketchup Master

USA
70 Posts

Posted - May 16 2013 :  09:08:47 AM  Show Profile  Reply with Quote
Accord,

Thank you for your response. I uploaded 3 dump files in a .zip file; the file name is VAXCrash_TopicID_11368.zip.

I'll see if uninstalling / reinstalling VAX fixes the problem - this only started happening ~2 weeks ago but I can't recall any major system changes other than some system updates and that one installed application (which is actually 2, Rhino 3D v5 and Flamingo nXt - both are unrelated to VS or VAX).
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gbozoki
Ketchup Master

USA
70 Posts

Posted - May 16 2013 :  11:13:15 AM  Show Profile  Reply with Quote
Edit: reinstallation did not resolve the problem.

Uninstalling, reinstalling VAX and then restoring my saved VAX settings fixed the problem for now. I don't know what may have caused it.

I use highly customized IDE and VAX settings - let me know if you need my exported settings for either to reproduce the problem.

Edited by - gbozoki on May 17 2013 6:48:00 PM
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accord
Whole Tomato Software

United Kingdom
3277 Posts

Posted - May 16 2013 :  4:54:48 PM  Show Profile  Reply with Quote
We replied by email.
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gbozoki
Ketchup Master

USA
70 Posts

Posted - May 16 2013 :  9:38:17 PM  Show Profile  Reply with Quote
Accord,

Thank you - let me know when you have the test build ready, I should have time to install it.
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macross
New Member

3 Posts

Posted - May 17 2013 :  09:01:17 AM  Show Profile  Reply with Quote
I've seen the same thing:

0:000> kbn
# ChildEBP RetAddr Args to Child
00 001aeac4 758e15e9 00000002 001aeb14 00000001 ntdll!ZwWaitForMultipleObjects+0x15
01 001aeb60 7565162d 001aeb14 001aeb88 00000000 KERNELBASE!WaitForMultipleObjectsEx+0x100
02 001aeba8 75651921 00000002 fffde000 00000000 kernel32!WaitForMultipleObjectsExImplementation+0xe0
03 001aebc4 75679b0d 00000002 001aebf8 00000000 kernel32!WaitForMultipleObjects+0x18
04 001aec30 75679baa 001aed10 00000001 00000001 kernel32!WerpReportFaultInternal+0x186
05 001aec44 756798d8 001aed10 00000001 001aece0 kernel32!WerpReportFault+0x70
06 001aec54 75679855 001aed10 00000001 d1fa568d kernel32!BasepReportFault+0x20
07 001aece0 776d73e7 00000000 776d72c4 00000000 kernel32!UnhandledExceptionFilter+0x1af
08 001aece8 776d72c4 00000000 001afa34 7768c550 ntdll!__RtlUserThreadStart+0x62
09 001aecfc 776d7161 00000000 00000000 00000000 ntdll!_EH4_CallFilterFunc+0x12
0a 001aed24 776bb679 fffffffe 001afa24 001aee60 ntdll!_except_handler4+0x8e
0b 001aed48 776bb64b 001aee10 001afa24 001aee60 ntdll!ExecuteHandler2+0x26
0c 001aedf8 7767010f 011aee10 001aee60 001aee10 ntdll!ExecuteHandler+0x24
0d 001aedf8 4efdd2fa 011aee10 001aee60 001aee10 ntdll!KiUserExceptionDispatcher+0xf
WARNING: Stack unwind information not available. Following frames may be wrong.
0e 001af178 4efdd4cc d15ebec5 00000000 02ed36e8 VaPkg!DllUnregisterServer+0xaddc
0f 001af1a8 4efd495b 00000000 02ed36e8 00683468 VaPkg!DllUnregisterServer+0xafae
10 001af1c0 4efe0db9 02ed3734 00683468 00000001 VaPkg!DllUnregisterServer+0x243d
11 001af1e8 63cc5145 02ed3734 00683468 00000001 VaPkg!DllUnregisterServer+0xe89b
12 001af248 63cc546e 0283ff20 01f6cfb0 00683468 msenv!CVSCommandTarget::QueryStatusCmd+0x668
13 001af278 63cc54ba 06707580 63cc1028 01f6cfb0 msenv!GetQueryStatusFlags+0x45
14 001af28c 63cc4fdd 64375084 06707580 06707584 msenv!CMsoButtonUser::FEnabled+0x3d
15 001af2a8 63cc8f4c 00000001 00691d48 06707580 msenv!TBC::FEnabled+0x85
16 001af2bc 63cf9327 06707580 001af32c 00000000 msenv!TBCB::FUpdate+0x38
17 001af354 63cf94b3 00691d48 00000000 00000000 msenv!TB::FUpdate+0x776
18 001af3d0 63cf8dc5 00690b58 00000000 028335f8 msenv!TBS::FUpdate+0x43a
19 001af3e8 63ce8907 00000000 00677410 00663660 msenv!CmdUpdateForce+0x4d
1a 001af400 63ce8376 028335f8 00000000 00677410 msenv!CMsoComponent::FDoIdle+0x1d6
1b 001af434 63ce84b9 00000000 fffffffe 00000000 msenv!SCM::FDoIdleLoop+0x111
1c 001af460 63ce853b 001af4a0 63ce84f5 00677418 msenv!SCM::FDoIdle+0xdd
1d 001af468 63ce84f5 00677418 ffffffff 0283d540 msenv!SCM_MsoStdCompMgr::FDoIdle+0x13
1e 001af4a0 63d8b9bd ffffffff d1d924a9 00677410 msenv!EnvironmentMsgLoop+0x1bc
1f 001af4cc 63d8b94d 0283d540 ffffffff 63c8f9f8 msenv!CMsoCMHandler::FPushMessageLoop+0x86
20 001af4f4 63d8b8e9 ffffffff 00001fe8 63c8f9f8 msenv!SCM::FPushMessageLoop+0xb7
21 001af510 63d8b8b8 00677414 00663660 ffffffff msenv!SCM_MsoCompMgr::FPushMessageLoop+0x28
22 001af530 63d8be4e ffffffff d1d92525 00000000 msenv!CMsoComponent::PushMsgLoop+0x28
23 001af5cc 63d87561 d1d9259d 2f355600 001af6ec msenv!VStudioMainLogged+0x482
24 001af5f8 2f33aabc 00000000 00000000 00381408 msenv!VStudioMain+0xc1
25 001af624 2f3378f2 00000000 2f331bb0 00000000 devenv!util_CallVsMain+0xff
26 001af93c 2f337bf4 00613804 00000001 2f3551cc devenv!CDevEnvAppId::Run+0x11fd
27 001af958 2f337c68 2f330000 00000000 00615c74 devenv!WinMain+0x74
28 001af9e8 75653677 fffde000 001afa34 77699f42 devenv!License::GetPID+0x258
29 001af9f4 77699f42 fffde000 7768a399 00000000 kernel32!BaseThreadInitThunk+0xe
2a 001afa34 77699f15 2f33159c fffde000 ffffffff ntdll!__RtlUserThreadStart+0x70
2b 001afa4c 00000000 2f33159c fffde000 00000000 ntdll!_RtlUserThreadStart+0x1b
0:000> lmvm vapkg
start end module name
4efd0000 4f025000 VaPkg (export symbols) VaPkg.dll
Loaded symbol image file: VaPkg.dll
Image path: C:\\Program Files (x86)\\Visual Assist X\\VaPkg.dll
Image name: VaPkg.dll
Timestamp: Tue Apr 23 06:41:45 2013 (51761F19)
CheckSum: 00050B9B
ImageSize: 00055000
File version: 0.0.0.0
Product version: 0.0.0.0
File flags: 0 (Mask 0)
File OS: 0 Unknown Base
File type: 0.0 Unknown
File date: 00000000.00000000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
0:000> lmvm VA_X
start end module name
1ed00000 1fb18000 VA_X (export symbols) VA_X.dll
Loaded symbol image file: VA_X.dll
Image path: c:\\program files (x86)\\visual assist x\\VA_X.dll
Image name: VA_X.dll
Timestamp: Tue Apr 23 06:59:33 2013 (51762345)
CheckSum: 00666993
ImageSize: 00E18000
File version: 10.7.1936.0
Product version: 10.7.1936.0
File flags: 0 (Mask 3F)
File OS: 4 Unknown Win32
File type: 2.0 Dll
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Whole Tomato Software, Inc.
ProductName: Visual Assist X
InternalName: VA_X
OriginalFilename: VA_X.dll
ProductVersion: 10, 7, 1936, 0
FileVersion: 10, 7, 1936, 0
FileDescription: Visual Assist X
LegalCopyright: Copyright-? Whole Tomato Software, Inc. 1999-2013

Cheers.
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accord
Whole Tomato Software

United Kingdom
3277 Posts

Posted - May 17 2013 :  4:19:56 PM  Show Profile  Reply with Quote
Why do you think it is the same? Does it have the same repro?
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gbozoki
Ketchup Master

USA
70 Posts

Posted - May 17 2013 :  6:46:43 PM  Show Profile  Reply with Quote
Actually, my issue is back - I'll update the message that says reinstalling helps.
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feline
Whole Tomato Software

United Kingdom
17256 Posts

Posted - May 18 2013 :  4:34:35 PM  Show Profile  Reply with Quote
gbozoki can you please close your IDE, then look for and delete the .NCB file in the root directory of your solution. Occasionally a corrupt .NCB file can cause problems, and the IDE will simply recreate this file if you delete it.

As a second test, inspired by the uninstall / reinstall helping briefly, can you please press the button:

VA Options -> Performance -> Rebuild symbol databases

and restart your IDE. Both hopefully fairly quick tests, and they might just help.

zen is the art of being at one with the two'ness
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macross
New Member

3 Posts

Posted - May 20 2013 :  09:20:45 AM  Show Profile  Reply with Quote
quote:
Originally posted by accord

Why do you think it is the same? Does it have the same repro?



Reason being that the same dll (VaPkg.dll) is on the top of the call stack at the time of the unhanded exception.

Repro wasn't possible as the crash came out of the blue.

Cheers.
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feline
Whole Tomato Software

United Kingdom
17256 Posts

Posted - May 20 2013 :  4:50:20 PM  Show Profile  Reply with Quote
macross, have you seen any further crashes since? Are you seeing any other odd problems, perhaps the IDE hanging on exit? I am wondering if this was a one off, nasty problem, or if there is something regular happening here.

zen is the art of being at one with the two'ness
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gbozoki
Ketchup Master

USA
70 Posts

Posted - May 24 2013 :  3:45:15 PM  Show Profile  Reply with Quote
I installed build 1937 and the problem seems to be gone now. I'll test it a bit more and update this message if I run into more crashes. Thank you very much for the quick action.
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sean
Whole Tomato Software

USA
2817 Posts

Posted - May 24 2013 :  9:17:08 PM  Show Profile  Reply with Quote
Glad to hear it. Thanks for taking the time to capture the dumps and submit them.
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support
Whole Tomato Software

5566 Posts

Posted - Jun 03 2013 :  2:13:34 PM  Show Profile  Reply with Quote
Opened case=74338 for this issue, which is fixed in build 1940
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