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steeve.black
New Member
4 Posts |
 Posted - Feb 04 2013 : 02:42:26 AM
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Installing v 10.7.1925.0 released on 14 Dec 2012 on a 64bit Windows 8 Enterprise PC (Intel i3-2120 CPU) for an older version of Visual Studio (VS 2008 Professional).
Installation hangs when va_x.dll is registered.
Problem is similar to the hang with CVSNT installed but there is no CVSNT installed on system and no u3dapi10.dll is present.
Running regsvr32 manually with va_x.dll results in the same problem. OS freezes.
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feline
Whole Tomato Software
United Kingdom
19189 Posts |
Posted - Feb 04 2013 : 1:18:10 PM
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Are you running the installer as an Administrator? You need admin rights to install VA for VS2008 and earlier.
Does the installer hang while the machine is still usable, or does the entire OS lock up, requiring a hard reset? What about Ctrl-Alt-Del?
Neither should happen, but if you can still use the machine then it should be possible to get some idea of what is going on with Process Monitor:
http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx
if you download and run Process Monitor, and use CTRL-L to show the filter dialog, and add the filter:
Process Name is regsvr32 the Include
and run the "regsvr32 va_x.dll" where does this stop? Does it actually stop, or does it enter some form of loop? |
zen is the art of being at one with the two'ness |
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steeve.black
New Member
4 Posts |
Posted - Feb 04 2013 : 2:19:00 PM
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| OS hangs (also using regsvr32). Total freeze, Ctrl+Alt+Del does not work. I am running the installer with admin rights (also the command line where I try to issue regsvr). |
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feline
Whole Tomato Software
United Kingdom
19189 Posts |
Posted - Feb 04 2013 : 11:29:07 PM
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I have just double checked, and VA 1925 is installing quite happily for VS2008 under Windows 8 64bit for me. It is possible you have a corrupt download, but that does not explain the total hang.
My file size on the exe installer is 13,120,296 bytes. Is your file the same size?
My file size for "VA_X.dll" is 6,653,712 bytes. Again is your file the same size?
Are you able to boot your system into safe mode? This page explains how:
http://www.redmondpie.com/how-to-boot-into-windows-8-safe-mode/
I used the first method, via msconfig. VA installs and VS2008 loads quite happily in safe mode for me. If using safe mode lets you install then this tells us that something is interacting with the installer, so my first guess would be anti-virus or other security software, but that's just a guess. |
zen is the art of being at one with the two'ness |
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steeve.black
New Member
4 Posts |
Posted - Feb 06 2013 : 02:50:34 AM
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| File sizes match but I have also re-downloaded the latest version. Tried installing in safe mode with all anti-virus software disabled but the same problem presents. I've also tried uninstalling some other extensions (QT, Tortoise SVN) but the installer still haven't succeeded. |
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feline
Whole Tomato Software
United Kingdom
19189 Posts |
Posted - Feb 06 2013 : 3:55:50 PM
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Thank you for running the test. Can you please look in:
Windows Control Panel -> Administrative Tools -> Event Viewer
Are you seeing any errors or other logs from around the time of the last VA install problem that might give us some clues?
Do you have any other IDE's installed? I was wondering about running the "regsvr32" under the control of the debugger, but having VS2008 open trying to monitor registering VA with VS2008 is not going to go well. |
zen is the art of being at one with the two'ness |
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feline
Whole Tomato Software
United Kingdom
19189 Posts |
Posted - Feb 06 2013 : 5:15:20 PM
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Do you have any reason to think you have a virus or root kit on your system? Something that could be tripping up the VA install?
If you are willing to try another experiment, can you download procdump and put it somewhere on your local hard drive:
http://technet.microsoft.com/en-us/sysinternals/dd996900.aspx
then create a batch file, perhaps called "test.bat" and give it the following content:
start C:\\Windows\\System32\\regsvr32.exe "C:\\Program Files (x86)\\Visual Assist X\\VA_X.dll"
start procdump -e 1 regsvr32.exe
Running this on my test system does not generate any mini dump files, but my system is not experiencing the problems you are. There is a small chance this will generate a mini dump file or two before the system goes down, but obviously I cannot test that here. |
zen is the art of being at one with the two'ness |
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feline
Whole Tomato Software
United Kingdom
19189 Posts |
Posted - Feb 07 2013 : 11:51:41 AM
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| Another thought, have you ever used an earlier version of VA on this system? I am wondering if this is only a problem with newer versions / certain versions of VA. |
zen is the art of being at one with the two'ness |
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steeve.black
New Member
4 Posts |
Posted - Feb 12 2013 : 02:06:10 AM
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Sadly the hang happens before procdump.
I have tried to install earlier versions and all have the same problem.
VA works with newer VS versions but cannot install under VS2008.
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feline
Whole Tomato Software
United Kingdom
19189 Posts |
Posted - Feb 12 2013 : 11:15:11 AM
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| Which other IDE's do you have installed? We might be able to learn something by using one of the other IDE's to debug / monitor regsvr32. If you can tell me which IDE, I can run some tests here to try and work out a good way of doing this. |
zen is the art of being at one with the two'ness |
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Topic |
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Bug: Installation under Win8 for older VS version
