| T O P I C R E V I E W |
| cr500mh6 |
Posted - Mar 14 2015 : 3:10:54 PM
I have a new PC because the old burned down, the hard drive is broken.
On this, the exe of visual assits was saved.
I have VS2010 loaded onto my new PC and then downloaded from your homepage Visual Assist and installed. The error message came.
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Software Maintenance Expired
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You Entered a key Which does not qualify to run this build.
You must purchase a new license to run this build, or revert
to a previous build. Previous builds can be downloaded from
http://www.wholetomato.com/support/history.asp.
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OK
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I have no idea what a Visual Assist Build I have to upload from your archive page.
On 07/28/2013 I bought the program.
Can you tell me what is the correct Visual Assist Build.
Thanks in advance |
| 2 L A T E S T R E P L I E S (Newest First) |
| cr500mh6 |
Posted - Mar 16 2015 : 02:07:46 AM
Thank you for your quick response |
| feline |
Posted - Mar 14 2015 : 3:57:03 PM
Normally you will be running in trial mode, so I assume VA thinks that it has been installed for a while now, with an old key, and the trial has expired.
Can you please run regedit and look for the value:
HKEY_CURRENT_USER \\ Software \\ Whole Tomato \\ Visual Assist X \\ UserName = "..."
this should hold the first line of the license key installed on this machine, which will look something like:
[email protected] (1-user license) Support ends 2013.04.23
you can check which versions of VA your license covers by checking out the "requires software maintenance through" dates on the page:
http://www.wholetomato.com/support/history.asp
any version with a date before your support ends will work. This date will probably be 2014.07.28, giving you Visual Assist Build 2043, which requires software maintenance through 2014.07.10.
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