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 license version bug
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Ketchup Master

56 Posts

Posted - May 12 2024 :  4:13:14 PM  Show Profile  Reply with Quote
According to my license I have support 8/10 of this year

License: Standard (*) Support ends 2024.08.10
VA_X64.dll file version 10.9.2511.0 built 2024.01.23
DevEnv.exe version 17.9.34714.143 Professional
msenv.dll version 17.0.34714.143
Comctl32.dll version 6.10.19041.3636
Windows 10 10.0 22H2 Build 19045.4291
64 processors (x86-64)
Language info: 1252, 0x409

Yet today when I opened Visual Studio, it said that my license expired and was showing me the trial or purchase dialog.

when I clicked revert it opens the download page for version 2333 but that is a version much older than what I had installed.

so I turned off auto-update of extensions and reinstalled the last install I had which was 2511. and that is working.

So presumably it had auto updated to 2520 and there is a bug with the license conditioning in that version?

Whole Tomato Software

United Kingdom
18833 Posts

Posted - May 21 2024 :  1:28:02 PM  Show Profile  Reply with Quote
That makes no sense. Can you please email our license support at:

[email protected]

about this? They don't monitor the forum like I do, but this is the sort of thing they handle.

zen is the art of being at one with the two'ness
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