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 Visual Assist X disabled in VS can't activate
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mortiz
New Member

2 Posts

Posted - Oct 27 2009 :  10:33:50 AM  Show Profile  Reply with Quote
I tried demo, demo expired, I purchased product, I uninstalled demo version, then installed purchased version (that was downloaded), and it is disabled in Visual Studio, and can't activate the product.

feline
Whole Tomato Software

United Kingdom
19020 Posts

Posted - Oct 27 2009 :  11:42:29 AM  Show Profile  Reply with Quote
When you load the IDE do you get any form of dialog asking you for your license key?
I am guessing you have not entered your license key, but if this is the case then VA should be prompting you for your key.

If you run regedit do you have either of the following two keys:

HKEY_CURRENT_USER\\Software\\Whole Tomato\\Visual Assist X\\UserKey = "???"
HKEY_CURRENT_USER\\Software\\Whole Tomato\\Visual Assist X\\UserName = "???"

if you do can you try making sure all IDE instances are closed, then delete them, then load the IDE. Does this make any difference?


One more thing to try, you can tell the IDE not to load VA, as described here:

http://docs.wholetomato.com?W306

can you check and see if this has been done on your machine please?

zen is the art of being at one with the two'ness
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mortiz
New Member

2 Posts

Posted - Oct 27 2009 :  11:48:31 AM  Show Profile  Reply with Quote
I restarted vs and got the dialog prompt, and entered key...it works now...

instructions said to do so via VAssistX -> VAssistX Options...etc...i rushed through launching vs, and closed it, and didn't notice it initially
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feline
Whole Tomato Software

United Kingdom
19020 Posts

Posted - Oct 27 2009 :  1:53:03 PM  Show Profile  Reply with Quote
I am glad this is now working

zen is the art of being at one with the two'ness
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