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codebeast
New Member
USA
3 Posts |
 Posted - Jan 24 2007 : 12:52:19 PM
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After installing 1544 I got the following error message from VS.NET 2003:
The Add-in 'Visual Assist X' failed to load or caused an exception.
Error Message: <Unknown Error>
Error number: 800a0030
I tried uninstalling and reinstalling but that didn't help.
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feline
Whole Tomato Software
United Kingdom
18755 Posts |
Posted - Jan 24 2007 : 3:25:48 PM
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Do you have administrator privileges on your machine?
Have you installed VA into a directory that you have fill access to?
Can you try the steps in these two FAQ's please, and see if either of them helps:
http://docs.wholetomato.com?W290
http://docs.wholetomato.com?W297 |
zen is the art of being at one with the two'ness |
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codebeast
New Member
USA
3 Posts |
Posted - Jan 24 2007 : 3:53:54 PM
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| Yes and yes. I tried FAQ 1 and regsvr32 succeeded. Fwiw I also tried uninstalling and reinstalling Visual Studio and that didn't fix it. I also tried uninstalling and rolling back to 1543 and for some reason I still get this error. |
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feline
Whole Tomato Software
United Kingdom
18755 Posts |
Posted - Jan 25 2007 : 08:47:48 AM
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Can you please make sure all IDE's are closed, then turn on VA's logging by running regedit and create a string value named "Logging" at HKCU \\ Software \\ Whole Tomato \\
Set the value to "1".
This will create a file named "c:\\vassist.log" when the IDE starts up.
Please submit the file via the form:
http://www.wholetomato.com/support/contact.asp
including this thread ID or URL in the description, so we can match it up. Hopefully this will give us some clues as to the problem. |
zen is the art of being at one with the two'ness |
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feline
Whole Tomato Software
United Kingdom
18755 Posts |
Posted - Jan 29 2007 : 09:53:36 AM
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I have the log file, thank you for this. Unfortunately it is not showing anything obviously wrong. Can you please do this again, this time sending me the files:
c:\\va.log
c:\\vassist.log
c:\\Program Files\\Visual Assist X\\Startup.log
So that is two additional files. Hopefully this will give us some idea about the problem you are experiencing. |
zen is the art of being at one with the two'ness |
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verpies
Junior Member
12 Posts |
Posted - Feb 15 2007 : 1:35:43 PM
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Hello,
I have the same problem with freshly installed MS-Visual Studio 2005 Team Suite (no service pack) running on MS-Windows Server 2003 SP1 (US English). No additional packages are loaded into VS2005.
I am logged on as administrator and I have full permissions in the directory where VS X is installed.
regsvr32 VAssistNET.dll returns with Success.
Upon opening VS2005 I get an error message: "Package load failure. Package 'visual assist x' has failed to load properly...".
I reply "No" to the above dialog, and then the VA X "Tip of the Day" dialog gets displayed. I reply OK, VS2005 loads but VA X does not work.
I am sending you the log files:
C:\\va.log
C:\\vassist.log
L:\\VS\\VisualAssistX\\Startup.log
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feline
Whole Tomato Software
United Kingdom
18755 Posts |
Posted - Feb 15 2007 : 2:58:05 PM
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I have the log files, thank you for this. Unfortunately I am not seeing anything obvious in the logs to explain this problem.
Have you ever run VA successfully on this OS before?
Have you run a previous version of VA on this machine before?
Do you have any other plugin's installed? |
zen is the art of being at one with the two'ness |
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verpies
Junior Member
12 Posts |
Posted - Feb 15 2007 : 4:45:43 PM
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Dear Felis Catus,
Yes, I have run VA X successfully on Win2003 SP1 before.
No, I have not run a previous version of VA X on this machine before.
No, I do not have any other plugin's installed.
Yes, I have the Protected Storage service running.
One unusual thing about my systm is that I do not use the default Windows directories for ProgramFilesDir and Profiles. They are on different drives and dirs.
For example my ProgramFilesDir has the path L:\And I installed VA X in a subdirectory under Visual Studio directory, namely: L:\\VS\\VisualAssistX\
However all of the above is legal, and hundered other programs do not have a problem with alternate location of system folders.
Perhaps you could put extra debug statements in your code, where the paths are processed.
Also I heard that VS2005 packages are sensitive to the contents of Assemblies\\GAC, hovever I do not have the knowledge to diagnose the GAC Hell. Maybe you can help
Were you able to determine that VA X DLL is returning the proper status code to VS2005 when it initializes, or is a case where your DLL returns SUCCESS but VS2005 states "Package Failure".
I will send you a Filemon and Regmon log, so you have something to chew on.
Regards,
Jan |
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verpies
Junior Member
12 Posts |
Posted - Feb 15 2007 : 5:19:05 PM
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You probably already know this but MS-Excel can open the Filemon and Regmon logs and if you choose Filter/AutoFilter from the Data menu in Excel, you can comfortably analyze these logs.
I usualy widen the Excel colums so the log entries fit nicely in them.
Regards,
Jan |
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feline
Whole Tomato Software
United Kingdom
18755 Posts |
Posted - Feb 16 2007 : 08:31:19 AM
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Your experience indicates we can rule out the OS as a problem, which is nice.
Installing VA to a different directory should be no problem at all, this is a standard recommendation for people not running as administrator.
I have the Filemon and Regmon logs, thank you for this. Normally I never open them in Excel, so that is a good idea. Instead I tend to use the build in filtering feature while monitoring to only show me the activity I am interested in.
Comparing the Filemon activity for the main VA dll's from your logs, and VS2005 SP1, VA 1544 on win2k here everything looks quite similar, certainly there are no obvious major differences.
The error message reminds me of this FAQ:
http://docs.wholetomato.com?W295
Do you ever do plugin development? We had another user recently with the same problem when running VA, and it turns out he had been developing / using his own plugin, but had not unregistered its dll, instead he had simply deleted it. Putting that dll back in place fixed the problem with VA.
If plugin development is not a factor can you please try to re-register the VA package, and see if this makes any difference:
Make sure all instances of the IDE are closed, and that there are not any hung IDE process in the background. Then using a command prompt issue the command:
regsvr32 /u vapkg.dll
Now cd to the directory with devenv.exe for VS2005, probably:
cd "L:\\vs\\Common7\\IDE"
and run the command:
devenv.exe /setup
This command can cause the devenv.exe process to run quite for a while even after control is returned to the command prompt, so please make sure the process has closed before going further.
Now run the IDE to confirm that no error message appears.
Now register the dll:
regsvr32 vapkg.dll
devenv.exe /setup
Again, please note that the last step can cause the devenv process to run for quite awhile. After the process has closed do you still have the problem when loading the IDE, or does it now work correctly?
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zen is the art of being at one with the two'ness |
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verpies
Junior Member
12 Posts |
Posted - Feb 16 2007 : 09:42:53 AM
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No, I have not done package or VS2005 development on this system. In fact I have not done ANY development on this system. It is freshly installed from a DVD.
See comments interlaced below...
Jan
Feline wrote:
> regsvr32 /u vapkg.dll
Returns SUCCESS
> Now cd to the directory with devenv.exe for VS2005, probably:
> cd "L:\\vs\\Common7\\IDE"
> and run the command:
> devenv.exe /setup
Returns to the command prompt immediately. Can see devenv.exe in Task Manager for 2 seconds (the machine is pretty fast)
> Now run the IDE to confirm that no error message appears.
Correct, no error message appears. The VS2005 IDE loads and functions well. However the VA X "Tip of the day" dialog still gets displayed.
> Now register the dll:
> regsvr32 vapkg.dll
Returns SUCCESS
> devenv.exe /setup
Returns to the command prompt immediately. Can see devenv.exe in Task Manager for 2sec.
> After the process has closed do you still have the problem when
> loading the IDE ?
Unfortunately Yes. The error message IS BACK: "Package load failure. Package 'visual assist x' has failed to load properly (GUID={44630D46-96B5-488C-8DF9-26E21DB8C1A3})..."
Please don't abandon me now
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feline
Whole Tomato Software
United Kingdom
18755 Posts |
Posted - Feb 16 2007 : 12:35:58 PM
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I am not going anywhere, but I will have to ask our developers for ideas. To be honest I am not sure what else to try at the moment.
In the mean time you could always try uninstalling VA and re-installing it to a different directory / drive. This *should* not matter, but it is possible this will make a difference. |
zen is the art of being at one with the two'ness |
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feline
Whole Tomato Software
United Kingdom
18755 Posts |
Posted - Feb 16 2007 : 12:47:50 PM
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I have re-used
case=5111
for my enquiry to the developers.
Since you have a GUID now I did a web search, but I am only finding one reference, which is in Russian:
http://forum.ru-board.com/topic.cgi?forum=5&topic=1068&start=20
An automatic translation via http://world.altavista.com/ sort of helped, I can read the discussion now, but the post in question does not seem all that helpful:
quote:
The last news (can, to whom it will prove useful).
1. Repair vindy problem it does not treat.
2. starting of studio with the key to /.safemode throws out the communication
Code:
Package ' visual assist x ' has failed to load properly (GUID = {44630d46-96b5-488c-8df9-26e21db8c1a3}). Please contact package vendor for assistance. Would you like to disable loading this package in the future? You May use ' devenv /.resetskippkgs ' to re -enable package loading. Application restart is recommended, due to possible environment corruption.
3. after two such communications studio works normally (thus far ) with that established VA.
From this page:
http://msdn2.microsoft.com/en-us/library/xee0c8y7(VS.80).aspx
the brackets brake the forum's ability to link to it, so you will need to copy / paste the URL *sigh*
it looks like he used the command line parameter "/SafeMode" which "Launches Visual Studio in safe mode, loading only the default environment and services, and shipped versions of third party packages."
Personally I don't see why doing this a couple of times would fix the problem, but it might be worth a try. |
zen is the art of being at one with the two'ness |
Edited by - feline on Feb 16 2007 12:49:03 PM |
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verpies
Junior Member
12 Posts |
Posted - Feb 16 2007 : 5:06:43 PM
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Uninstalling and reinstalling VA X to the default directory did not help.
However I noticed that the default directory proposed by VA X Setup was "L:\\\\Visual Assist X"
Note the double backslashes after the colon.
I have manually corrected them to one slash.
Unfortunately it has not made any difference. The "Package Load Failure..." error message still persists.
Also I neglected not write that before the error message gets displayed, VS2005 briefly displays a colorful window with all the packages listed (this is a normal VS2005 startup behavior).
I do not know if this is significant but I noticed that there is no red tomato in this list.
Jan |
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verpies
Junior Member
12 Posts |
Posted - Feb 16 2007 : 5:09:07 PM
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I tried the devenv.exe /SafeMode switch several times. It did not help :(
Jan |
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feline
Whole Tomato Software
United Kingdom
18755 Posts |
Posted - Feb 17 2007 : 07:53:49 AM
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| I have sent you an email about this. |
zen is the art of being at one with the two'ness |
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verpies
Junior Member
12 Posts |
Posted - Feb 17 2007 : 10:11:52 AM
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Felis Catus,
I replied to your email with many logs attached.
Regards,
Jan |
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feline
Whole Tomato Software
United Kingdom
18755 Posts |
Posted - Feb 19 2007 : 2:31:34 PM
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| When did you send the email, and what was the subject? I am not seeing any sign of it in either my inbox or my spam folder *sigh* |
zen is the art of being at one with the two'ness |
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verpies
Junior Member
12 Posts |
Posted - Feb 19 2007 : 3:05:34 PM
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I sent this email on Sat, 17 Feb 2007 16:08:16 +0100
It had the attachment VAX_logs.zip in it.
I believe Sean replied to it.
Jan |
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feline
Whole Tomato Software
United Kingdom
18755 Posts |
Posted - Feb 20 2007 : 12:55:31 PM
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So long as Sean has replied this is good news. I want to make sure that someone is looking into this problem for you, and Sean is very good indeed  |
zen is the art of being at one with the two'ness |
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Melkor
New Member
2 Posts |
Posted - Nov 01 2007 : 4:17:13 PM
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| Installing SP1 for Visual Studio 2003 resolved this issue for me. |
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1544 failed to load
