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 Renewal after I asked for non-renewal		  New Topic  Reply to Topic
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foxmuldr
Tomato Guru

USA
448 Posts
Posted - Jun 10 2026 :  5:53:53 PM  Show Profile  Reply with Quote
I'm not sure where my request went, but I sent a request to this address:
https://www.wholetomato.com/sales

On June 2, asking that my account not be renewed.

I have left Visual Studio development this past year, and am using CLion now.

Who do I need to contact about getting a refund?

--
Rick C. Hodgin

foxmuldr
Tomato Guru

USA
448 Posts
Posted - Jun 11 2026 :  4:22:04 PM  Show Profile  Reply with Quote
Any update? I've received a second confirmation email of my payment, but no reply to my email response yet.

--
Rick C. Hodgin
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foxmuldr
Tomato Guru

USA
448 Posts
Posted - Jun 12 2026 :  11:34:59 AM  Show Profile  Reply with Quote
Please, I haven't heard a response from anyone on this matter. Who do I contact? Why am I not getting a response?

--
Rick C. Hodgin
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feline
Whole Tomato Software

United Kingdom
19387 Posts
Posted - Jun 18 2026 :  10:20:51 AM  Show Profile  Reply with Quote
Apologies for the slow reply, I was out of the office.

I would email:

[email protected]

as a first step, they should be able to help with this. As for not getting a response, I don't know, you should get a response. But I am not seeing anything having turned up in the support queue that matches this forum thread.
zen is the art of being at one with the two'ness
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