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 VAX2528_0 and VS 2022 17.10.4 and UE 4.27 crashes
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msew
Ketchup Master

94 Posts

Posted - Jul 11 2024 :  12:06:24 AM  Show Profile  Reply with Quote
Just installed VA_X_Setup2528_0 and now Visual Studio is randomly crashing.

VA_X_Setup2528_0 and VS 2022 17.10.4 and UE 4.27.2


Installed VA_X_Setup2522_0 and I am back to not crashing.

feline
Whole Tomato Software

United Kingdom
19039 Posts

Posted - Jul 11 2024 :  07:12:05 AM  Show Profile  Reply with Quote
Apologies for this, we have several people reporting the same crash issue with the latest version:

case=164689

Unfortunately still no sign of it here when I test various things, but thankfully we have been able to get several mini dumps of the crash, which will hopefully help us to figure out what is going wrong here.

I don't suppose you saw any form of pattern to when the crash happened?

zen is the art of being at one with the two'ness
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DesertDragon
Junior Member

Russia
18 Posts

Posted - Jul 11 2024 :  1:11:15 PM  Show Profile  Reply with Quote
Still can't reproduce it for yourself?
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feline
Whole Tomato Software

United Kingdom
19039 Posts

Posted - Jul 12 2024 :  05:57:06 AM  Show Profile  Reply with Quote
No, none of my tests are reproducing the crash here. It is clearly effecting quite a few people, but sadly there doesn't seem to be a single specific trigger for the problem. We are working on the crash though.

zen is the art of being at one with the two'ness
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itsdlow
New Member

3 Posts

Posted - Jul 12 2024 :  07:46:36 AM  Show Profile  Reply with Quote
This is pretty horrible... cant have IDE open for more than 10-20mins without it crash. Unfortunate for this to be the first version of VA I install...
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chuckie
New Member

United Kingdom
2 Posts

Posted - Jul 12 2024 :  08:26:13 AM  Show Profile  Reply with Quote
I am constantlygetting crashes these past two days in VS now. Same version.

Andy
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feline
Whole Tomato Software

United Kingdom
19039 Posts

Posted - Jul 12 2024 :  08:43:21 AM  Show Profile  Reply with Quote
We are working on the crash problem with VA 2528.0. For now, if you are seeing the problem, the best advice is to uninstall VA from inside the dialog:

IDE Extensions menu -> Manage Extensions

and then download VA 2522.0 instead, which doesn't have this problem. You can get the VA 2522 installer from here:

https://www.wholetomato.com/features/whats-new

zen is the art of being at one with the two'ness
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itsdlow
New Member

3 Posts

Posted - Jul 12 2024 :  7:22:44 PM  Show Profile  Reply with Quote
Ah. That'll work--Thank you! (And was pain-less enough to do)
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feline
Whole Tomato Software

United Kingdom
19039 Posts

Posted - Jul 15 2024 :  07:44:38 AM  Show Profile  Reply with Quote
Thank you for the update, and again apologies for the crash problem. We are working on it, and the sooner we can get a fix out the better.

zen is the art of being at one with the two'ness
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itsdlow
New Member

3 Posts

Posted - Jul 16 2024 :  08:55:03 AM  Show Profile  Reply with Quote
quote:
Originally posted by feline
I don't suppose you saw any form of pattern to when the crash happened?



FWIW, in my experience I noticed it occur on keyboard shortcut actions (i.e. CTRL + Z, SHIFT + ALT + F). And, for both UE4.26 and UE5.4 -- everytime it crashed my VA parser was very active on next startup (and rinse-and-repeat within 20mins of IDE use)
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feline
Whole Tomato Software

United Kingdom
19039 Posts

Posted - Jul 16 2024 :  12:21:34 PM  Show Profile  Reply with Quote
Interesting, at least its a hint, thank you.

As for the parser being active, this is by design, since if we detect that the IDE crashed we automatically do a VA symbol database rebuild, since we cannot safely assume the database isn't corrupt. The database rebuild requires a full re-parse of UE, which takes a few minutes, even in the latest versions.

zen is the art of being at one with the two'ness
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thorsten.bschorr
New Member

3 Posts

Posted - Jul 17 2024 :  03:34:54 AM  Show Profile  Reply with Quote
I also have experienced frequent crashes with VA 2528 and VS 2022 17.10.4. However, in difference to the original poster, I am not using UE.
After reinstalling VA 2522, I did not observe any crashes so far.

I could not find a dedicated pattern for crashing. I have the impression that it often happened when using Find Symbol, or Find File in Solution, or when using Alt-G to browse to declaration/definition.

Edited by - thorsten.bschorr on Jul 17 2024 03:35:46 AM
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feline
Whole Tomato Software

United Kingdom
19039 Posts

Posted - Jul 17 2024 :  06:31:23 AM  Show Profile  Reply with Quote
Thank you for the update. There is a known problem with Find References and some template code in VA 2522, which can cause a crash. So far though I have only been able to confirm the crash when using older versions of Unreal Engine, so you are probably quite safe using this version of VA.

In the, hopefully very unlikely, event that you do have any problems with VA 2522, the Find References template problem doesn't exist in VA 2515, so you should be safe from any possible crashes using that version.

We are closing in on a fix for this now, and hope to have it released soon.

zen is the art of being at one with the two'ness
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NOPcode
Ketchup Master

USA
84 Posts

Posted - Jul 17 2024 :  08:17:45 AM  Show Profile  Reply with Quote
FWIW, also getting this crash and NOT using UE. Mix of C++ and C# projects. Find is not used, typically crashes after a few minutes. Downgrading to 2522 makes the issue go away.
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feline
Whole Tomato Software

United Kingdom
19039 Posts

Posted - Jul 18 2024 :  07:14:09 AM  Show Profile  Reply with Quote
Thank you for the update, and the frequency of the crash is familiar. There doesn't seem to be much more in the way of a pattern. Thankfully we are closing in on a fix.

zen is the art of being at one with the two'ness
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HHartmann
New Member

Germany
2 Posts

Posted - Jul 22 2024 :  05:30:01 AM  Show Profile  Reply with Quote
I get the crashes to. I'm using Github Copilot from time to time (although it's really not as helpful as advertised). I can't prove it, but I have a feeling that the issues that I'm having are due to the combination of VA X and Copilot.

Hans
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feline
Whole Tomato Software

United Kingdom
19039 Posts

Posted - Jul 22 2024 :  07:04:11 AM  Show Profile  Reply with Quote
The crashes are very common for those unlucky enough to be effected by them, but one of our developers did finally manage to reproduce it here. There is a "random" element to the crash, but at least here, CoPilot isn't required. But it is certainly possible that it is making it worse.

We are hoping to have a fix out soon. Obviously the sooner the better.

For now, VA 2522 is safe for nearly everyone, and can be downloaded from this page:

https://www.wholetomato.com/features/whats-new

zen is the art of being at one with the two'ness
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BeyondTheHorizon
Starting Member

Japan
1 Posts

Posted - Jul 22 2024 :  10:26:26 PM  Show Profile  Reply with Quote
I had to roll back to VA 2522 as well. 2528 keeps crashing either at startup of a project or when finding references in C++ workloads (not using UE, although the project is quite big). The VS version I'm using is 17.8 LTSC.
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feline
Whole Tomato Software

United Kingdom
19039 Posts

Posted - Jul 23 2024 :  08:14:53 AM  Show Profile  Reply with Quote
Apologies for this. We think we have a fix for the crash, and it is currently in testing. The crash has been hard for us to reproduce here, on demand, so we are trying to be sure we have a proper fix.

zen is the art of being at one with the two'ness
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Mykon
Starting Member

Germany
1 Posts

Posted - Jul 24 2024 :  12:22:02 PM  Show Profile  Reply with Quote
Hey. Just my experiences with the crash: I don't see any pattern, other than that it seemed it may be "when it thinks", which may be a stupid thing to say, but as in, when I type something or click somewhere, and that may trigger some internal VA processes, perhaps regarding VA suggestions. I.e. I click in some new line, and VS briefly freezes, then crashes.
If you tell me where I can find dumps, I can send them, if they would be of help.
I upgraded VS and VAx for the new VS Copilot, and I was wondering if it perhaps conflicted with copilot, but that is nothing more than a feeling, based on nothing, really.

Edited by - Mykon on Jul 24 2024 1:26:09 PM
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linkyaw
New Member

Malaysia
2 Posts

Posted - Jul 26 2024 :  12:41:37 AM  Show Profile  Reply with Quote
Concerning the bugfix, since my license expired on 16th July, 2024.5 was supposed to be my last legitimate version. Will the bugfix be available to people like me? Or will we be stuck with 2024.4?
To clarify: yes, I am also a victim of these crashes, the last crash even BSoDed my Windows 11 and wiped my VS2022 settings (including my installation of Visual Assist).
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feline
Whole Tomato Software

United Kingdom
19039 Posts

Posted - Jul 26 2024 :  06:47:25 AM  Show Profile  Reply with Quote
Mykon I have emailed you about the crash.

linkyaw, honestly I don't know, but once we have a release build with the fix, I can ask about this and see what the response is. Being left with a version that crashes clearly isn't what we want.

zen is the art of being at one with the two'ness
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feline
Whole Tomato Software

United Kingdom
19039 Posts

Posted - Jul 31 2024 :  07:57:25 AM  Show Profile  Reply with Quote
VA 2530 has just been released. The release notes aren't up yet, but this will contain the fix for this very unpleasant crash:

https://www.wholetomato.com/downloads

zen is the art of being at one with the two'ness
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HHartmann
New Member

Germany
2 Posts

Posted - Aug 02 2024 :  05:14:13 AM  Show Profile  Reply with Quote
quote:
Originally posted by feline

VA 2530 has just been released. The release notes aren't up yet, but this will contain the fix for this very unpleasant crash:

https://www.wholetomato.com/downloads



This looks good so far. Thank you very much for the fix :)

Hans
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feline
Whole Tomato Software

United Kingdom
19039 Posts

Posted - Aug 02 2024 :  08:05:58 AM  Show Profile  Reply with Quote
Excellent news, thank you for the update.

zen is the art of being at one with the two'ness
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NOPcode
Ketchup Master

USA
84 Posts

Posted - Aug 02 2024 :  11:26:36 AM  Show Profile  Reply with Quote
>linkyaw, honestly I don't know, but once we have a release build with the fix, I can ask about this and see what the response is. Being left with a version that crashes clearly isn't what we want.

Did you get an answer for this?
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feline
Whole Tomato Software

United Kingdom
19039 Posts

Posted - Aug 05 2024 :  12:41:51 PM  Show Profile  Reply with Quote
Not yet, but I have just asked again.

zen is the art of being at one with the two'ness
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