Whole Tomato Software Forums
Whole Tomato Software Forums
Main Site | Profile | Register | Active Topics | Members | Search | FAQ
User name:
Password:
Save Password
Forgot your password?

 All Forums
 Visual Assist
 Technical Support
 VA 2500: doesnt remember license
 New Topic  Reply to Topic
 Printer Friendly
Author Previous Topic Topic Next Topic  

Uniwares
Tomato Guru

Portugal
2320 Posts

Posted - Aug 30 2023 :  11:12:02 AM  Show Profile  Reply with Quote
Every restart VA is now asking me to start trial or register, doesn't remember the license I entered.
Happening on two different machines.

feline
Whole Tomato Software

United Kingdom
18755 Posts

Posted - Aug 30 2023 :  11:41:42 AM  Show Profile  Reply with Quote
This does come up occasionally, but the fact you are seeing it on two different machines is a bit concerning. Can you please exit all instances of Visual Studio, then find and delete the folder:

%USERPROFILE%\AppData\Roaming\Embarcadero
you will have to re-enter your license after doing so, but this time it should be remembered correctly.

zen is the art of being at one with the two'ness
Go to Top of Page

Uniwares
Tomato Guru

Portugal
2320 Posts

Posted - Aug 30 2023 :  12:13:26 PM  Show Profile  Reply with Quote
Seems to be working now on the first machine. Checking on the other tomorrow.
Go to Top of Page

feline
Whole Tomato Software

United Kingdom
18755 Posts

Posted - Aug 31 2023 :  06:08:07 AM  Show Profile  Reply with Quote
This fix is reliable, from what people have reported, so it should be fixed. Fingers crossed it stays fixed.

zen is the art of being at one with the two'ness
Go to Top of Page

Uniwares
Tomato Guru

Portugal
2320 Posts

Posted - Aug 31 2023 :  07:06:35 AM  Show Profile  Reply with Quote
Yes, working on both machines. Thanks.
Go to Top of Page
  Previous Topic Topic Next Topic  
 New Topic  Reply to Topic
 Printer Friendly
Jump To:
© 2023 Whole Tomato Software, LLC Go To Top Of Page
Snitz Forums 2000