Whole Tomato Software Forums
Whole Tomato Software Forums
Main Site | Profile | Register | Active Topics | Members | Search | FAQ
User name:
Password:
Save Password
Forgot your password?

 All Forums
 Visual Assist
 Technical Support
 VS 2022 packages not loading correctly
 New Topic  Reply to Topic
 Printer Friendly
Author Previous Topic Topic Next Topic  

OldTech
New Member

USA
8 Posts

Posted - May 18 2022 :  7:43:07 PM  Show Profile  Reply with Quote

Today, I installed the latest version of Visual Studio 2022 for the first time on a Windows 10 system. The install went fine and I was able to launch VS afterwards without any issues.

I then closed VS 2022 and installed VA 2022.2 for this version of VS. The VA install appeared to go fine. However when I then launched Visual Studio, I received numerous 'package did not load correctly' alerts. Specifically, warnings were issued for: 'MEF Service Broker Package'; 'Background long idle package'; 'Whats New Package'; and 'Microsoft.VisualStudio.Editor.implementation.EditorPackage'.

Restarting my PC didn't help. Repairing VS and reinstalling VA didn't help. Uninstalling VS, reinstalling VS, reinstalling VA didn't help. At this point, I'm not quite sure what to do. Any advice would be welcome.

Addendum: I do have VS 2019 installed and updating my VA version on that application to the 2022.2 plugin posed no problems.

ChrisG
Whole Tomato Software

USA
299 Posts

Posted - May 18 2022 :  7:57:46 PM  Show Profile  Reply with Quote
Would you be able to supply us with logs? If so, please contact [email protected] so you can send them to us.
Go to Top of Page

OldTech
New Member

USA
8 Posts

Posted - May 18 2022 :  8:37:37 PM  Show Profile  Reply with Quote
Email has been sent with my VS 2022 log attached.
Go to Top of Page

feline
Whole Tomato Software

United Kingdom
19054 Posts

Posted - May 19 2022 :  06:53:49 AM  Show Profile  Reply with Quote
I have the logs, many thanks, replying via email:

case=148158

zen is the art of being at one with the two'ness
Go to Top of Page

NachoAb
New Member

3 Posts

Posted - May 19 2022 :  09:11:39 AM  Show Profile  Reply with Quote
Same issue here. Is there a solution for it?
Go to Top of Page

ChrisG
Whole Tomato Software

USA
299 Posts

Posted - May 19 2022 :  09:19:27 AM  Show Profile  Reply with Quote
Please try running devenv.exe /setup on your VS 2022 install. It should reset your cache, which may help things load in properly. Admin privileges are required.

Does resetting your cache help?
Go to Top of Page

OldTech
New Member

USA
8 Posts

Posted - May 19 2022 :  09:21:16 AM  Show Profile  Reply with Quote
No solution yet. Whole Tomato Support gave me some steps to run, which I did, but the problem persisted. I just emailed them the results of these test steps plus the latest VS logs.
Go to Top of Page

OldTech
New Member

USA
8 Posts

Posted - May 19 2022 :  09:24:36 AM  Show Profile  Reply with Quote
In my case, resetting the cache did not help either.
Go to Top of Page

ChrisG
Whole Tomato Software

USA
299 Posts

Posted - May 19 2022 :  10:21:06 AM  Show Profile  Reply with Quote
OldTech, it seems you are running an older version of VS 2022. Is it possible for you to update?
Go to Top of Page

ChrisG
Whole Tomato Software

USA
299 Posts

Posted - May 19 2022 :  10:21:20 AM  Show Profile  Reply with Quote
NachoAb, what version of Visual Studio 2022 are you running?
Go to Top of Page

OldTech
New Member

USA
8 Posts

Posted - May 19 2022 :  11:10:18 AM  Show Profile  Reply with Quote
ChrisG... according to the VS Installer, I was running 17.2.1. I just downloaded it Tuesday morning from MSFT, so I'd be surprised if it was already out-of-date. However as soon as I'm back to that computer, I'll do a full uninstall and get latest VS download then try the VA install again.
Go to Top of Page

ChrisG
Whole Tomato Software

USA
299 Posts

Posted - May 19 2022 :  11:28:41 AM  Show Profile  Reply with Quote
My mistake, and thanks for the info. We are currently working on a reproduction so we can isolate the cause. As soon as we have more information, I will update this thread.
Go to Top of Page

feline
Whole Tomato Software

United Kingdom
19054 Posts

Posted - May 19 2022 :  12:15:53 PM  Show Profile  Reply with Quote
NachoAb, which version of Windows are you using?

Was this your first install of Visual Assist into Visual Studio, or did you have an earlier version of Visual Assist already installed? I am looking for common elements, any form of clue really.

Can you please go into the IDE help about dialog and copy your IDE information:

IDE Help menu -> About Microsoft Visual Studio -> Copy Info

and past it here?

This will also tell me which major components of Visual Studio you have installed.� I can then try setting up an install with the same components, in case this is a factor.

Do you have any other versions of Visual Studio installed on your system, or just VS2022?

zen is the art of being at one with the two'ness
Go to Top of Page

ChrisG
Whole Tomato Software

USA
299 Posts

Posted - May 19 2022 :  5:14:35 PM  Show Profile  Reply with Quote
To anyone having this problem, do the issues still occur if you install VA Build 2022.1?
Go to Top of Page

OldTech
New Member

USA
8 Posts

Posted - May 19 2022 :  7:17:26 PM  Show Profile  Reply with Quote
ChrisG, this problem still occurs with VA Build 2022.1.
Go to Top of Page

ChrisG
Whole Tomato Software

USA
299 Posts

Posted - May 20 2022 :  09:43:56 AM  Show Profile  Reply with Quote
Anyone experiencing this, please open Visual Studio and click the �Send Feedback� button in the top right to report the problem to Microsoft. This will allow them to assist us with diagnosing these package failures. Once you create the feedback ticket, send the link to [email protected] or post it here. I will forward all tickets to our Visual Studio support liaison.

Thank you for your help as we work to resolve this issue.
Go to Top of Page
  Previous Topic Topic Next Topic  
 New Topic  Reply to Topic
 Printer Friendly
Jump To:
© 2023 Whole Tomato Software, LLC Go To Top Of Page
Snitz Forums 2000