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13tisa13
New Member

Croatia
2 Posts

Posted - Oct 10 2019 :  01:23:05 AM  Show Profile  Reply with Quote
I am trying to buy Visual Assist but the checkout keeps popping "Please Complete All Required Fields" even tho all required fields are filled.
https://ibb.co/fFRMb9H

I've tried with 2 browsers,
Tried on my Ipad, phone, and PC
Even tried filling in State/Province,

Anyone had the same issue?
Am I missing something?

Edited by - 13tisa13 on Oct 10 2019 06:26:43 AM

sean
Whole Tomato Software

USA
2711 Posts

Posted - Oct 10 2019 :  12:26:54 PM  Show Profile  Reply with Quote
Sorry for the trouble. Many people have reported the same problem. The web team is working on a fix.

Edited by - sean on Oct 10 2019 2:43:41 PM
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Jeff
Whole Tomato Software

USA
260 Posts

Posted - Oct 10 2019 :  3:23:13 PM  Show Profile  Reply with Quote
Problem occurs when country is not USA.

Stay tuned for a fix.

Send email to support@wholetomato.com if you need to extend a trial.
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13tisa13
New Member

Croatia
2 Posts

Posted - Oct 11 2019 :  03:03:15 AM  Show Profile  Reply with Quote
Thanks for the quick reply.
I hope the fix comes quick too. :)
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sean
Whole Tomato Software

USA
2711 Posts

Posted - Oct 11 2019 :  11:44:19 AM  Show Profile  Reply with Quote
I've received word that a fix has been deployed. Sorry for the inconvenience.
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