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norilla
New Member

Korea
2 Posts

Posted - Aug 05 2019 :  08:09:19 AM  Show Profile  Reply with Quote
I have a problem with the register.

I bought VAX two weeks ago.

I tried register on Idera license hundred times.

But never success to login.

I have sent an email to licenses@wholetomato.com.

I have not received the answer yet.

Please help me.


accord
Whole Tomato Software

United Kingdom
3245 Posts

Posted - Aug 05 2019 :  5:03:29 PM  Show Profile  Reply with Quote
When did you send the email? You should receive your answer in a few business days. Licenses don't reply emails on weekends.
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norilla
New Member

Korea
2 Posts

Posted - Aug 07 2019 :  08:07:17 AM  Show Profile  Reply with Quote
I sent the email on Friday. Anyway, I still haven't got an email. I hope you can help me :)

Edited by - norilla on Aug 07 2019 08:08:12 AM
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accord
Whole Tomato Software

United Kingdom
3245 Posts

Posted - Aug 07 2019 :  2:40:41 PM  Show Profile  Reply with Quote
I'm with technical support. But if you write an email to support at wholetomato dot com, we'll try to investigate what happened to your email. Please paste the URL of this topic in the email. Thanks.

Edited by - accord on Aug 07 2019 2:41:35 PM
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