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Valiko
New Member
6 Posts |
 Posted - Aug 12 2016 : 11:28:44 AM
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Build 2107 contains a lot of new features and fixes, it requires software maintenance through 2016.07.15 and our corporate license is applicable for it (support ends on 2016.07.20). But this build contains serious bug that disables whole VA.
Build 2108 fixes just this bug, no other fixes or new features. And our license is not applicable for it (requires software maintenance through 2016.08.01). So we have to use build 2102 :(
Is it possible to make our license to be eligible for build 2108 (other than renewal of maintenance)?
If yes, what is the process?
Thanks! |
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ChrisG
Whole Tomato Software
USA
299 Posts |
Posted - Aug 12 2016 : 11:33:04 AM
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Hello Valiko,
To get the best help for this kind of issue, please use the following form:
https://wholetomato.com/support/contact.asp
Select 'Non-Technical / Sales' so that the sales team can see your request. All questions related to licensing in general are best served through that channel.
Thank You for using Visual Assist! |
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Valiko
New Member
6 Posts |
Posted - Aug 12 2016 : 11:41:16 AM
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| Thanks! |
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ChrisG
Whole Tomato Software
USA
299 Posts |
Posted - Aug 12 2016 : 11:42:47 AM
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| Anytime |
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Topic |
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License eligible for build 2107 but not for 2108
