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tkontos
Junior Member
USA
13 Posts |
Posted - Aug 31 2012 : 08:22:45 AM
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VS2012 keeps crashing several times a day. I, finally, captured a crash dump and it seems that crash is an access violation inside VA_X.dll. I have tried already cleared the cache and rebuild the symbols.
Crash dump stack trace: > 0039a253() user32.dll!_InternalCallWinProc@20() + 0x23 bytes user32.dll!_UserCallWinProcCheckWow@32() + 0xb7 bytes user32.dll!_DispatchMessageWorker@8() + 0xed bytes user32.dll!_DispatchMessageW@4() + 0xf bytes VA_X.dll!1ee585f8()
VA Info:
VA_X.dll file version 10.7.1912.0 built 2012.08.08 Licensed to: VA X: [email protected] (1-user license) Support ends 2013.04.08 VA.NET 7.1: [email protected] (1-user license) DevEnv.exe version 11.0.50727.1 Premium msenv.dll version 11.0.50727.1 Comctl32.dll version 6.10.7601.17514 Windows 7 6.1 Build 7601 Service Pack 1 8 processors (x86-64; WOW64) Language info: 1252, 0x409
Platform: Project defined Stable Includes: C:\\Program Files (x86)\\Microsoft SDKs\\Windows\\v7.0A\\include; C:\\Program Files (x86)\\Microsoft Visual Studio 10.0\\VC\\atlmfc\\include; C:\\Program Files (x86)\\Microsoft Visual Studio 10.0\\VC\\include; D:\\Resources\\VsBuild\\Intel\\Intel.New2\\mkl\\9.1.025\\include; D:\\Resources\\VsBuild\\Intel\\Intel.New2\\IPP\\5.2\\ia32\\include; D:\\Resources\\VsBuild\\Intel\\Intel.New2\\OpenCV\\cxcore\\include; D:\\Resources\\VsBuild\\Intel\\Intel.New2\\OpenCV\\cvaux\\include; D:\\Resources\\VsBuild\\Intel\\Intel.New2\\OpenCV\\cv\\include; D:\\Resources\\VsBuild; D:\\Resources\\VsBuild\\Boost\\boost_1_50_0; D:\\Resources\\VsBuild\\Loki\\loki-0.1.6\\include; D:\\Resources\\VsBuild\\Wtl\\wtl81_12085\\include; D:\\Resources\\VsBuild\\zlib\\zlib-1.2.6\\include; D:\\Resources\\VsBuild\\OpenCV\\include; D:\\Resources\\VsBuild\\DCMTK\\include; D:\\Resources\\VsBuild\\DirectX\\Feb_2007\\Include; D:\\Resources\\VsBuild\\MicrosoftSDK\\v7.0\\Include; D:\\Resources\\VsBuild\\MySQL500\\include;
Other Includes:
Stable Source Directories: C:\\Program Files (x86)\\Microsoft Visual Studio 10.0\\VC\\crt\\src; C:\\Program Files (x86)\\Microsoft Visual Studio 10.0\\VC\\atlmfc\\src\\atl; C:\\Program Files (x86)\\Microsoft Visual Studio 10.0\\VC\\atlmfc\\src\\mfcm; C:\\Program Files (x86)\\Microsoft Visual Studio 10.0\\VC\\atlmfc\\src\\mfc;
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Thanos Kontos |
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feline
Whole Tomato Software
United Kingdom
18751 Posts |
Posted - Aug 31 2012 : 10:09:53 AM
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Clearly this should not be happening. Do you have any other IDE extensions installed?
IDE Tools menu -> Extensions and Updates...
On a clean install of VS2012 I have:
Microsoft Web Developer Tools NuGet Package Manager Visual Assist X Visual Studio Extensions for Windows Library for JavaScr...
Have you seen any pattern to these crashes, any sign of a trigger?
Would it be possible to get a copy of the dump file you have saved out? If it is not to large, you can send it to us via the form:
http://www.wholetomato.com/support/contact.asp
including this thread ID or URL in the description, so we can match it up. |
zen is the art of being at one with the two'ness |
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tkontos
Junior Member
USA
13 Posts |
Posted - Aug 31 2012 : 11:09:37 AM
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No pattern at all. It just happens 2-3 time a day on different solutions (I normally keep 2-3 open solutions). I am sending you the crash file (about 800M, so it will take a while). The only other extension I have is 'Code alignment' by Chris McGrath. |
Thanos Kontos |
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feline
Whole Tomato Software
United Kingdom
18751 Posts |
Posted - Aug 31 2012 : 2:42:22 PM
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Thank you for this, hopefully this will offer some clues as to the problem.
In case we need any more dump files you might find it easier to use procdump and set it to save out a mini dump when the IDE terminates / crashes, which is explained here:
http://docs.wholetomato.com?W303
this will generate a mini dump, which is a lot smaller and easier to send us. |
zen is the art of being at one with the two'ness |
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feline
Whole Tomato Software
United Kingdom
18751 Posts |
Posted - Aug 31 2012 : 8:08:39 PM
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We have the dump file, thank you. This crash does not appear to be caused by VA. VA is in the call stack since we were loaded and hooked into the IDE, but we weren't doing anything here.
Can you please try disabling Visual Assist X in the IDE extension manager:
IDE Tools menu -> Extensions and Updates...
for a day or two, and see if this has any effect on these crashes?
If you are still seeing crashes can you try exporting your IDE settings, and then resetting them, to see if this helps? If this does not help you can then simply reimport your exported settings, to get back to how you had the IDE set up.
IDE tools menu -> Import and Export Settings -> Export selected environment settings IDE tools menu -> Import and Export Settings -> Reset all settings
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zen is the art of being at one with the two'ness |
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tkontos
Junior Member
USA
13 Posts |
Posted - Sep 02 2012 : 08:15:43 AM
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Thanks. Resetting all the settings seems to have worked (no crashes for 24hrs). Disabling VA did not help as you suggested. It reminded me, however, that coding without VA is an ordeal... |
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feline
Whole Tomato Software
United Kingdom
18751 Posts |
Posted - Sep 03 2012 : 5:54:53 PM
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Thank you for the update, it is a little surprising and concerning that the crash was triggered by your settings, I wonder if somehow one of the settings had become corrupted. Good to know that this has now been fixed, and that VA is proving so useful to you |
zen is the art of being at one with the two'ness |
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tkontos
Junior Member
USA
13 Posts |
Posted - Sep 06 2012 : 10:27:30 AM
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I spoke too soon. The crashes are back... |
Thanos Kontos |
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accord
Whole Tomato Software
United Kingdom
3287 Posts |
Posted - Sep 06 2012 : 1:01:25 PM
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Is this with VA disabled via extension manager? Note that you need to restart Visual Studio after that, to disable Visual Assist.
You mentioned in your previous post that "Disabling VA did not help as you suggested." If disabling VA via extension manager doesn't help it suggests that Visual Assist is not the culprit. |
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ndh
Junior Member
13 Posts |
Posted - Sep 29 2012 : 08:39:24 AM
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OMG,my VS2012 often crashes too. |
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accord
Whole Tomato Software
United Kingdom
3287 Posts |
Posted - Oct 01 2012 : 1:58:50 PM
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Does it happen when you disable Visual Assist X temporarily by VAssistX -> Enable/Disable Visual Assist X?
If so, can you please save out a mini dump file? (with enabled Visual Assist) You can read more about how to do this here: http://docs.wholetomato.com?W303
Please send the file in using the following form:
http://www.wholetomato.com/support/contact.asp
Please include the URL of this topic in the description field, so we can match it up. |
Edited by - accord on Oct 01 2012 1:59:02 PM |
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grdomzal
Starting Member
1 Posts |
Posted - Oct 17 2012 : 6:48:55 PM
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I'm hitting the same crash.
It looks like it happens whenever Visual Studio loses window focus.
Disabling VA in the extension manager does fix the issue...
I've sent in a minidump through the support link and have mentioned this thread. |
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accord
Whole Tomato Software
United Kingdom
3287 Posts |
Posted - Oct 18 2012 : 5:53:29 PM
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The conversation is being continued as correspondence, we're looking into this issue. |
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ndh
Junior Member
13 Posts |
Posted - Oct 19 2012 : 08:28:13 AM
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It seems that after splitting the editor window into two, then the crash happens after some operations. |
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tkontos
Junior Member
USA
13 Posts |
Posted - Oct 24 2012 : 4:58:03 PM
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I installed version 1917 this mornings, and no crashes the whole day. That has never happened before, so I think the problem is fixed. Thanks |
Thanos Kontos |
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sean
Whole Tomato Software
USA
2817 Posts |
Posted - Oct 24 2012 : 7:14:31 PM
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Thanks for the update. Sorry for the inconvenience. |
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