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Visual Assist
Technical Support
Using old version with expired license.
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[quote][i]Originally posted by jakeslade[/i] [br]Hi folks, My VAX license recently expired and I'm not ready to renew just yet. I get a popup telling me to renew or revert. I click revert and it directs me to an older release of VAX with the following message: " Your software maintenance expired 2025.09.13, which qualifies you to run the following build of Visual Assist without an additional purchase. Visual Assist build 2568 (General Release) released 2025.07.03" I download it, install it correctly, and then when I launch VS, I am greeted with the same prompt as before. I have tried fully uninstalling the extension and installing from scratch, same issue. Any idea how I can get this sorted? Cheers, Jake [/quote]
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T O P I C R E V I E W
jakeslade
Posted - Sep 18 2025 : 12:08:58 PM
Hi folks,
My VAX license recently expired and I'm not ready to renew just yet.
I get a popup telling me to renew or revert. I click revert and it directs me to an older release of VAX with the following message:
"
Your software maintenance expired 2025.09.13, which qualifies you to run the following build of Visual Assist without an additional purchase.
Visual Assist build 2568 (General Release) released 2025.07.03"
I download it, install it correctly, and then when I launch VS, I am greeted with the same prompt as before.
I have tried fully uninstalling the extension and installing from scratch, same issue.
Any idea how I can get this sorted?
Cheers,
Jake
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