| T O P I C R E V I E W |
| Jorhoto |
Posted - Apr 04 2019 : 1:22:35 PM
Hello, after trying to download the demo version I found this same error several times:
Server Error in '/' Application.
Object reference not set to an instance of an object.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.NullReferenceException: Object reference not set to an instance of an object.
Source Error:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
Stack Trace:
[NullReferenceException: Object reference not set to an instance of an object.]
WholeTomato.CmsSite.Web.Business.Eloqua.EloquaManager.SubmitProductTrial(Dictionary`2 row) +1536
WholeTomato.CmsSite.Web.Presentation.WholeTomato.Sublayouts.Components.Downloads.Page_Load(Object sender, EventArgs e) +1438
System.Web.UI.Control.OnLoad(EventArgs e) +102
System.Web.UI.Control.LoadRecursive() +67
System.Web.UI.Control.LoadRecursive() +161
System.Web.UI.Control.LoadRecursive() +161
System.Web.UI.Control.LoadRecursive() +161
System.Web.UI.Control.LoadRecursive() +161
System.Web.UI.Control.LoadRecursive() +161
System.Web.UI.Control.LoadRecursive() +161
System.Web.UI.Control.LoadRecursive() +161
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1380 |
| 6 L A T E S T R E P L I E S (Newest First) |
| sean |
Posted - Apr 06 2019 : 5:27:33 PM
For those that are contacting support re: download failures, here are some alternate download sources:
https://marketplace.visualstudio.com/items?itemName=WholeTomatoSoftware.VisualAssist
https://www.wholetomato.com/features/whats-new
http://old.wholetomato.com/binaries/VA_X_Setup2324_0.exe |
| Jorhoto |
Posted - Apr 06 2019 : 3:24:24 PM
quote:
Originally posted by Jeff
Jorhoto:
What browser do you use?
Google Chrome 73.0.3683.103 (Official Build) (64-bit) (cohort: 73_103_Win)
Revision e82a658d8159cabbd4938c1660f9bb00b4a82a23-refs/branch-heads/3683@{#902}
OS Windows 10 OS Build 17134.648
JavaScript V8 7.3.492.27
Flash 32.0.0.156 C:\Users\astut\AppData\Local\Google\Chrome\User Data\PepperFlash\32.0.0.156\pepflashplayer.dll
User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.103 Safari/537.36 |
| Jeff |
Posted - Apr 06 2019 : 12:13:47 PM
Jorhoto:
What browser do you use? |
| ChrisG |
Posted - Apr 04 2019 : 2:33:13 PM
I'm glad it's working properly again, sorry for the inconvenience. |
| Jorhoto |
Posted - Apr 04 2019 : 1:50:47 PM
I tried again and started to work now.
Thanks for the super-fast support ;) |
| ChrisG |
Posted - Apr 04 2019 : 1:29:15 PM
That's odd. When filling out the form, did you check "current customer" or "student"?
Perhaps you can provide the exact info you put into the form so we can try and reproduce the issue. Please email [email protected] to protect your privacy.
Either way, you can download a copy of VA from the archive, simply navigate to the following page and use the link at the top. You will still get a trial period.
https://support.wholetomato.com/default.asp?W404 |
