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 Argghh! new registration process
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EricSanders
Starting Member

USA
1 Posts

Posted - Oct 07 2019 :  1:05:47 PM  Show Profile  Reply with Quote
After well over a decade of relicensing Visual Assist, I went through all the hoops of the new registration process. I'm finally at the point of a serial number, but now I need to be registered on a registration portal. Ok, on to the Idera website to register with another company to get the license. I enter all the information, click the Create Account button and voila! All I get is a popup, "Error", "Unknown Error". Four tries later and its back to waiting for a response from on how to get past this next hurdle.

sean
Whole Tomato Software

USA
2711 Posts

Posted - Oct 07 2019 :  5:33:21 PM  Show Profile  Reply with Quote
Sorry for the trouble Eric. Please contact licenses@wholetomato.com. They'll be able to complete your account activation.
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