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 Awaiting Network license and info

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T O P I C    R E V I E W
hb-ti-wt Posted - Aug 01 2019 : 10:04:30 AM
We sent in our request form for a Network (NNU) license 8 days ago, and have yet to receive a reply. As a result the software we purchased almost 2 weeks ago sits unused. Would appreciate a prompt reply.

HB.
6   L A T E S T    R E P L I E S    (Newest First)
ChrisG Posted - Aug 01 2019 : 12:38:07 PM
I believe so, but that is a question best asked of [email protected].
hb-ti-wt Posted - Aug 01 2019 : 11:29:57 AM
We have other existing VA licenses that will come up for renewal this year, will we be able to roll those into this license server as well, at renewal time?

HB.
hb-ti-wt Posted - Aug 01 2019 : 11:26:53 AM
Just received the email, thank you.

HB.
accord Posted - Aug 01 2019 : 10:55:11 AM
Chris is investigating, discussing it internally to figure out what went wrong.
hb-ti-wt Posted - Aug 01 2019 : 10:43:02 AM
I have done that, no reply so far.
accord Posted - Aug 01 2019 : 10:23:50 AM
Sorry to hear that. Can you please contact licenses at wholetomato dot com? They're the ones dealing with licensing issues.

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