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xinyu
New Member
6 Posts |
 Posted - Mar 08 2011 : 03:14:29 AM
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When I want to scroll through the code by dragging the vertical scroll bar, it always auto scroll back to the place where the highlighted current line lies, and can't be avoided by turning off the highlight current line feature, and this didn't happen when I click on the scroll bar or the arrows on both end, just happen when drag & drop, and it didn't happen when I turn VA off neither. This could be annoying sometimes. How can I turn this feature off? Or is this a bug in VA?
I'm using VS2010 and VA 10.6.1823.0, thanks. |
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accord
Whole Tomato Software
United Kingdom
3287 Posts |
Posted - Mar 08 2011 : 5:45:32 PM
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I wasn't able to reproduce this.
What other Visual Studio plug-ins are you using?
Can you please export your Visual Studio and Visual Assist settings and send them to me?
VA Options -> Performance -> Export Settings
IDE tools menu -> Import and Export Settings -> Export selected environment settings
Send the files via this form:
http://www.wholetomato.com/support/contact.asp
Please include the URL of this topic in the description field so we can match it up. |
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xinyu
New Member
6 Posts |
Posted - Mar 08 2011 : 7:51:52 PM
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| The other 2 plug-ins I'm using are AnkhSVN and VisualHG |
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accord
Whole Tomato Software
United Kingdom
3287 Posts |
Posted - Mar 09 2011 : 5:55:03 PM
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I got the files, thank you.
I have applied your settings and also installed both program you are using (AnkhSVN and VisualHG), but unfortunately I wasn't able to reproduce the problem.
What source control plug-in was selected when it was happening?
Tools -> Options... -> Source Control -> Plug-in Selection
What happens if you select "None" in the dropdown? Does the problem continue happening?
Does this always happen or just sometimes? If sometimes, how often? 1 from 2, 1 from 10? Even rarer?
To reproduce, you just click on a line and then scroll up or down via mouse, dragging the box, and when you release the mouse, VS source editor scrolls back? |
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xinyu
New Member
6 Posts |
Posted - Mar 09 2011 : 7:50:41 PM
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Unfortunately, despite whichever source control plug-in I'm choosing, including "None", the problem is still there.
I can't remember when this problem first happened, but now it always happens...
And yes, I just click one line, then scroll up or down by dragging the little box on the scroll bar, then release, source editor scrolls back...
By clicking other parts of the scroll bar to produce a page up/down operation doesn't have this problem, and by clicking the arrows to produce a line up/down operation doesn't have problems neither. And when I turn off VA, so is the problem......so weird |
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accord
Whole Tomato Software
United Kingdom
3287 Posts |
Posted - Mar 10 2011 : 5:32:02 PM
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Can you please upgrade your Visual Assist to the latest version (1842) on the off chance it helps?
http://www.wholetomato.com/downloads/default.asp
If it doesn't, can you please turn on logging and reproduce the problem? You can learn more about logging, and how to send the log files, after the jump:
http://docs.wholetomato.com?W305
This might give us a clue why is it happening. |
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xinyu
New Member
6 Posts |
Posted - Mar 10 2011 : 8:55:13 PM
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Pity that 1842 doesn't solve my problem... log files have been sent.
Accidentally I have a new discovery about this problem, it is, after dragging the scroll box to some place, without releasing the mouse, press the right button of the mouse, the scroll bar menu will popup, at this point, releasing the mouse will not produce any scrolling back, the code view will stay at where I've dragged to, so I'm guessing the problem is related to the WM_LBUTTONUP message of the scroll bar? Hope this will be helpful. |
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xinyu
New Member
6 Posts |
Posted - Mar 10 2011 : 9:08:10 PM
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More discoveries, if I dragging the box with shift pressed, then it will not scroll back to the highlighted line, or, if there is already a selection of the code before dragging, no matter how many characters are selected, then it will not scroll back...
And I've tested with my vs2005, it doesn't have this problem at all, only my vs2010 does. |
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accord
Whole Tomato Software
United Kingdom
3287 Posts |
Posted - Mar 11 2011 : 5:59:37 PM
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We got the log files, thank you. We will look into them.
You sent newer VA settings (the reg file). Does it contain any important new setting or was just attached by accident? |
Edited by - accord on Mar 11 2011 6:02:32 PM |
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xinyu
New Member
6 Posts |
Posted - Mar 13 2011 : 8:35:53 PM
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| I can't recall what I have changed, maybe nothing has changed... and I don't think it contains any important new settings |
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accord
Whole Tomato Software
United Kingdom
3287 Posts |
Posted - Apr 08 2011 : 07:10:05 AM
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| The conversation is being continued by email. |
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yoram
Junior Member
Israel
11 Posts |
Posted - Jul 25 2014 : 03:24:51 AM
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I have the same problem.
How can it be solved?
I use VS2010 and VA Version 10.6.1854.0 built 2011.07.18 |
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feline
Whole Tomato Software
United Kingdom
18750 Posts |
Posted - Jul 25 2014 : 7:23:50 PM
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We were never able to work out what caused this last time. Do you have any other extensions installed? Is there anything odd about your system?
Can you please try downloading and installing VA 2043
http://www.wholetomato.com/downloads/default.asp
this should give you a 3 day trial, does this make any difference? |
zen is the art of being at one with the two'ness |
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yoram
Junior Member
Israel
11 Posts |
Posted - Jul 27 2014 : 06:48:43 AM
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I download and Install VA 2043
It dose not make any difference
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accord
Whole Tomato Software
United Kingdom
3287 Posts |
Posted - Jul 27 2014 : 5:27:07 PM
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Can you please turn on logging, reproduce the problem and send the log files in?
You can learn more about logging here:
http://support.wholetomato.com/default.asp?W305
You can send in the files using the following form:
http://wholetomato.com/support/contact.asp
Please paste the URL of this topic to the "Your Request" field, so we can match it up.
Can you also please press the following button?
VA Options -> System Info -> Copy Info
and also paste the result (from the clipboard) to the "Your Request" field.
This will the basic info about your setup.
Finally, can you please try disabling Visual Assist temporarily to see if it makes a difference?
VASSISTX -> Enable/Disable Visual Assist
Are you able to reproduce the problem now? |
Edited by - accord on Jul 27 2014 5:34:13 PM |
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yoram
Junior Member
Israel
11 Posts |
Posted - Jul 27 2014 : 11:53:53 PM
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When I Disable Visual Assist, I can not reproduce the problem.
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accord
Whole Tomato Software
United Kingdom
3287 Posts |
Posted - Jul 28 2014 : 5:29:45 PM
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| We got the logs, thank you, and will look into the problem. |
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yoram
Junior Member
Israel
11 Posts |
Posted - Aug 16 2014 : 02:04:06 AM
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| Any new about this issue? |
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feline
Whole Tomato Software
United Kingdom
18750 Posts |
Posted - Aug 16 2014 : 7:20:05 PM
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No news yet unfortunately. Can you please look in:
IDE tools menu -> Extension Manager...
are there any other extensions installed in addition to Visual Assist? Something must be triggering this, and an interaction with another extension would make sense. |
zen is the art of being at one with the two'ness |
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yoram
Junior Member
Israel
11 Posts |
Posted - Aug 18 2014 : 04:24:07 AM
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Visual Assist is the only installed extension.
Two month ago I format and reinstall OS and visual studio. And from that moment this issue appeared.
Lately I start work with vs12 and I need to upgrade visual assist. But before I need to be sure that this issue will be solved.
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foxmuldr
Tomato Guru
USA
384 Posts |
Posted - Aug 18 2014 : 11:24:53 AM
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| May I suggest that yoram and accord/feline setup Team Viewer so the issue can be seen live with a demonstration by yoram, and that accord/feline can take over yoram's desktop and examine the system settings remotely as the issue is happening? |
Edited by - foxmuldr on Aug 18 2014 11:32:14 AM |
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feline
Whole Tomato Software
United Kingdom
18750 Posts |
Posted - Aug 18 2014 : 1:07:46 PM
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Remote viewing may have to be considered, but simply seeing the effect won't tell us why it is happening. This is only the second report I can find of this effect, so the trigger may be a 3rd party program that most of our users don't use.
yoram, do you have anything installed that might effect how programs are drawn, or that effects how your keyboard and mouse works? An obvious example of changing how programs are drawn is Window Blinds by Stardock, or a tool to help you work with multiple monitors? Anything that you installed when you reinstalled your OS, but that you did not use before?
Are you seeing this problem in VS2012 as well as VS2010, or are you not using VS2012 yet? |
zen is the art of being at one with the two'ness |
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yoram
Junior Member
Israel
11 Posts |
Posted - Nov 15 2014 : 12:56:16 PM
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Hi agian,
I have a new computer dell E6540 window 7
I use the latest visual assist.
wrok with vs2010 version 10.0.3031 and VS2012 version 11.0.50727.1
unfortunately, I have the same problem.
Any ideas?
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feline
Whole Tomato Software
United Kingdom
18750 Posts |
Posted - Nov 21 2014 : 4:49:02 PM
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Lets look at VS2010 first, simply because it does not ship with several default extensions, making it easier to see what might have changed from the default.
Can you please look in:
IDE Tools menu -> Add-in Manager...
and:
IDE Tools menu -> Extension Manager...
and see what is listed in these two dialogs? Do you have anything other than Visual Assist in the Extension Manager dialog?
Are you using a clever mouse, something that has extra software? Microsoft and Logitech are both obvious examples of mice that have extra controller software.
I am looking for any clues as to where to start looking. |
zen is the art of being at one with the two'ness |
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yoram
Junior Member
Israel
11 Posts |
Posted - Nov 22 2014 : 01:33:45 AM
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in Add-in Manager empty
in Extension Manager: MySql for Visual Studio and Visual Assist
I dont use clever mouse
I Find workaround(but is not natural) if the ALT is push it work fine. |
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feline
Whole Tomato Software
United Kingdom
18750 Posts |
Posted - Nov 24 2014 : 2:49:30 PM
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As a test can you please go into VS2010 extension manager and disable MySql for Visual Studio. This will require an IDE restart to take effect. Do you still see this problem with MySql disabled like this?
Hopefully a quick and simple test to see if this makes any difference. Its possible there is some form of interaction at work here, which would explain why this is a rare bug report. |
zen is the art of being at one with the two'ness |
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yoram
Junior Member
Israel
11 Posts |
Posted - Nov 25 2014 : 12:21:46 AM
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The Extension manger dialog dose not allow to disable the MySql extension.
There is message in the bottom of the dialog that said "You need to use Windows Add/Remove Programs
to remove this extension"
I have the bug in anther computer with out this extension
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feline
Whole Tomato Software
United Kingdom
18750 Posts |
Posted - Nov 26 2014 : 4:00:42 PM
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That was unexpected, but since you are seeing this on another machine, and this extension is not installed on that machine, then we can probably safely discount MySql.
Can you think of anything the two machines have in common that might be unusual? Since we have not been able to reproduce this, it suggests there is some extra factor required to trigger the bug, something that these two machines have in common, but that I don't have here.
Can you please export your VA and IDE settings from both machines and send them to me:
VA Options -> Performance -> Export Settings
IDE tools menu -> Import and Export Settings -> Export selected environment settings
I can then import one set at a time here and see if I can reproduce the problem. |
zen is the art of being at one with the two'ness |
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yoram
Junior Member
Israel
11 Posts |
Posted - Nov 26 2014 : 4:35:27 PM
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I use the same installation package of VS2010 and VS2012.
How can I send you the export setting files? |
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feline
Whole Tomato Software
United Kingdom
18750 Posts |
Posted - Nov 26 2014 : 4:58:43 PM
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Doh, apologies for that, my mistake, I forgot to include that bit in my reply 
Please submit the files via the form:
http://www.wholetomato.com/support/contact.asp
including this thread ID or URL in the description, so we can match it up. |
zen is the art of being at one with the two'ness |
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feline
Whole Tomato Software
United Kingdom
18750 Posts |
Posted - Nov 28 2014 : 1:45:40 PM
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I have the settings, thank you for these. I have tried Windows 7 64bit, VS2010 with VA 2048 and VA 2052, with both sets of settings, so 4 combinations in all, and I am not seeing any sign of this problem. Since you are seeing this on two different systems there must be something I am missing.
So lets go back to basics. How are you loading the IDE?
Do you see this in all file types and sizes? Is it possible it only happens in certain file extensions, certain sizes of file, or files opened from a network drive?
How, exactly, are you reproducing this? Is it enough to simply open the IDE, load a solution, and then drag the movable bar in the vertical scroll bar with the left mouse button, without doing anything else? Do you have to open a file first? Edit the file? |
zen is the art of being at one with the two'ness |
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Always auto scroll back to the current line
