Whole Tomato Software Forums
Whole Tomato Software Forums
Main Site | Profile | Register | Active Topics | Members | Search | FAQ
User name:
 Password:
Save Password
Forgot your password?

 All Forums
 Visual Assist
 Technical Support
 Can't download older builds from archive		  New Topic  Reply to Topic
 Printer Friendly
Author Previous Topic Topic Next Topic  

myss
New Member

3 Posts
Posted - Aug 24 2016 :  07:22:28 AM  Show Profile  Reply with Quote
I accidentally upgraded VAX to a version which my license does not support. I tried to download an older build, without success.

VAX suggests to download this build: http://www.wholetomato.com/downloads/getBuild.asp?2094 . But that URL redirects to the main download page.

The download links from http://support.wholetomato.com/default.asp?W404 have the same format, redirecting to main download page.

How can I download an older build?

ChrisG
Whole Tomato Software

USA
299 Posts
Posted - Aug 24 2016 :  09:59:30 AM  Show Profile  Reply with Quote
That's odd. I am able to click those links.

Perhaps try using a different browser, and then navigating here:
https://support.wholetomato.com/default.asp?W404

Does that help?
Go to Top of Page

myss
New Member

3 Posts
Posted - Aug 24 2016 :  11:21:05 AM  Show Profile  Reply with Quote
Well, I was not able to download it with Firefox 47.0.1, following a link or pasting the download URL to address bar.

I had tried to download it with Chrome, without luck. But now I get success with Chrome following a link. But pasting download link to address bar does not work.

The same with IE 11: can download by following a link.
Go to Top of Page

myss
New Member

3 Posts
Posted - Aug 25 2016 :  10:25:52 AM  Show Profile  Reply with Quote
Ok, that was related to referrer header. The download does not succeed if referrer header is not sent. Probably wholetomato.com is expected as referrer?
My Firefox is configured to never send referrer header. That was the reason of the issue.
Go to Top of Page

ChrisG
Whole Tomato Software

USA
299 Posts
Posted - Aug 25 2016 :  10:27:06 AM  Show Profile  Reply with Quote
Very interesting! Thank you for updating us.

I will be sure to mention that to the web developer.
Go to Top of Page

Jeff
Whole Tomato Software

USA
260 Posts
Posted - Aug 25 2016 :  10:40:19 AM  Show Profile  Reply with Quote
Yes, all download links but the one for the most recent build check referrer. The check is good and bad for various reasons. You hit upon a bad.

I temporarily made build 2094 available via direct link:

http://www.wholetomato.com/binaries/VA_X_Setup2094.exe
Go to Top of Page
  Previous Topic Topic Next Topic  
 New Topic  Reply to Topic
 Printer Friendly
Jump To:
© 2023 Whole Tomato Software, LLC Go To Top Of Page
Snitz Forums 2000